# rPi Plexamp - See Player - Can't Select It

**URL:** <https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [May 6, 2022, 4:26pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770 "2022-05-06T16:26:03Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![JahTut](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jahtut/32/237945_2.png) [@JahTut](https://forums.plex.tv/u/JahTut)\
**Post date:** [May 6, 2022, 4:26pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/1 "2022-05-06T16:26:03Z")

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I think this is a network issue, not Plexamp…  
Using my phone I can see the rPi Plexamp player, but when I select it nothing happens.

I set the pi up when it was attached to the network via ethernet, but I’m using it via wifi (there’s a router between the player and the modem). Is that possibly the problem?  
If that is the issue, how do make the rPi Plexamp player findable?

Thanks.

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [May 6, 2022, 8:13pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/2 "2022-05-06T20:13:35Z")

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Whenever the headless app starts, it registers with the proper address. If you switched it over from Ethernet to WiFi it’s _possible_ it got a new IP address. Restart the headless version, refresh players in the controller, and see if that works. If not, please post logs.

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**Author:** ![MuSic](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/music/32/340525_2.png) [@MuSic](https://forums.plex.tv/u/MuSic)\
**Post date:** [May 16, 2022, 3:10am UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/3 "2022-05-16T03:10:46Z")

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Did you sort this out?. Sounds like I have similar issues.

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**Author:** ![JahTut](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jahtut/32/237945_2.png) [@JahTut](https://forums.plex.tv/u/JahTut)\
**Post date:** [May 16, 2022, 10:07pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/4 "2022-05-16T22:07:25Z")

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Hi.  
No, I keep losing them.  
I have Pi3 and a Pi4 that both seem to be set up properly, but I either get a “can’t connect” message or I can’t select the player from the list (ghosting).  
I’m thinking it has to do with my wireless router, as it seems to work when ethernet straight from the modem. However, if I use wifi or ethernet from my wireless router I get the same ghosting.  
I’ve set up static IPs for both the modem and wireless router. I can SSH into the Pi via moden/ethernet or wireless router (wifi & ethernet), so I don’t think it’s a connectivity issue.  
I’m not technically strong, so I’ve kind of stalled.

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**Author:** ![JahTut](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jahtut/32/237945_2.png) [@JahTut](https://forums.plex.tv/u/JahTut)\
**Post date:** [May 17, 2022, 2:34pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/5 "2022-05-17T14:34:53Z")

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I’ve done enough testing that I’m confident the issue relates to the wireless router preventing the Pi from being seen properly.

Is there a particular log, or should I just use the download logs, zip feature?

Thanks.

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [May 17, 2022, 2:46pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/6 "2022-05-17T14:46:54Z")

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if there is double NAT with wireless that would also be an issue. Pi needs to be directly accessible.

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**Author:** ![Paul-Vincent\_Roll](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/paul-vincent_roll/32/268001_2.png) [@Paul-Vincent\_Roll](https://forums.plex.tv/u/Paul-Vincent_Roll)\
**Post date:** [May 19, 2022, 12:50pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/7 "2022-05-19T12:50:08Z")

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I have a similar problem but only when using a web browser. On my phone I can connect to plexamp and always see it. The browser (Safari on macOS) often doesn’t even show it and if it does has problems like “An error occurred loading the media being played on “Evo Sabre”.”

If I select something new it works in that case but the browser seems to be a lot less reliable somehow. Didn’t have any problems like that when the PI was running the full Plex Media Player version.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 17, 2022, 12:50pm UTC](https://forums.plex.tv/t/rpi-plexamp-see-player-cant-select-it/791770/8 "2022-08-17T12:50:24Z")

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