# Same local trailers playing over and over

**URL:** <https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332>\
**Category:** General Discussions\
**Created:** [April 10, 2020, 8:18am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332 "2020-04-10T08:18:35Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 10, 2020, 8:18am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/1 "2020-04-10T08:18:35Z")

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Anyone knows why only a few trailers are being shown over and over, even though I have several hundres of local trailers stored along the movie. They are all named Trailer-trailer.xxx.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 10, 2020, 10:17am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/2 "2020-04-10T10:17:24Z")

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Maybe you have restricted trailers to ‘unplayed’ movies?  
Set this to ‘All movies’

 ![grafik](https://global.discourse-cdn.com/plex/original/3X/0/c/0cce034f4b1b090a16e57a9f421f44d03ef49279.jpeg)

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 10, 2020, 2:48pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/3 "2020-04-10T14:48:55Z")

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No I have it set to All movies.  
I had all local trailers named as Trailer.xxx before and first recently renmaed them to the correct syntax.  
Is it maybe necassary to refresh anything? Without doing anything they show up in Plex immediately.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 10, 2020, 3:10pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/4 "2020-04-10T15:10:50Z")

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Verify that the trailers actually appear on their respective main movie pages.  
In the web app, it is actually this icon

 ![grafik](https://global.discourse-cdn.com/plex/original/3X/d/0/d049ba2224c2c504d34de41ad064edb0db5d51b7.png)

You may have to Refresh Metadata on the whole library, so these ‘Local Assets’ are recognized by Plex.

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 11, 2020, 2:57pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/5 "2020-04-11T14:57:40Z")

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They do show up on the main movie pages.  
But if it is necessary to refresh the whole library how come that some trailers show without this procedure? They also show up immetiately as trailer when I rename to the correct syntax.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 11, 2020, 4:28pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/6 "2020-04-11T16:28:53Z")

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Going to the preplay screen of a movie will trigger a search for local assets, like trailers, extras and external subtitles.  
But only for this one movie and not for all of them.

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 11, 2020, 4:39pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/7 "2020-04-11T16:39:28Z")

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Okay, so local trailers from the movies I entered the preplay screen for should be used for premovie trailer playback?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 12, 2020, 6:07am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/8 "2020-04-12T06:07:19Z")

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Plex will restrict it’s selection of trailers to those, which have a fitting “age rating”.  
To prevent a trailer for a horror movie to be played in front of a “family entertainment” movie.  
So you need a rather large pool of movie trailers, in order to have enough diversity and prevent frequent re-occurences of trailers.

Refresh Metadata for the whole library, in order to recognize all trailers.

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 12, 2020, 8:39am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/9 "2020-04-12T08:39:50Z")

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Is there somehow to change this “age rating” setting so that all available trailers are considered no matter what type of main movie is chosen?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 12, 2020, 8:42am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/10 "2020-04-12T08:42:03Z")

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Sorry, no.

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 12, 2020, 9:51am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/11 "2020-04-12T09:51:34Z")

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Okay. Thanks for your help.  
I will try out to refresh all metadata and see what happens.  
I will let you know.

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 19, 2020, 10:38am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/12 "2020-04-19T10:38:10Z")

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I have now tried to refresh all metadata and it indeed seems that more trailers are recognized now.  
Anyway after updating many of the movie posters have changed to are more “complex” look with more text like actors and so on. It was much better with a more simplified look before.  
I can also see that some of the posters are in like russian or similiar and much more languages are shown when I show all posters available.  
I have tried to adjust some settings for the agents but I can´t get the “old” look back.  
Can something be done?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 19, 2020, 10:40am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/13 "2020-04-19T10:40:27Z")

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> [@jmarschner](#):
>
> many of the movie posters have changed

Different issue: [Incorrect language movie posters / actor cast issues](https://forums.plex.tv/t/incorrect-language-movie-posters-actor-cast-issues/576047/1)

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<div class="post-metadata">

**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 19, 2020, 11:26am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/14 "2020-04-19T11:26:41Z")

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Okay thanks.  
Is it possible to refresh metadata just to recognize the trailers without refreshing posters?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 19, 2020, 11:27am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/15 "2020-04-19T11:27:26Z")

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Sorry, no.

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<div class="post-metadata">

**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 19, 2020, 11:43am UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/16 "2020-04-19T11:43:55Z")

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Okay. I made a copy of the library file on my Synology before refreshing.  
I guess I can replace the actual file with that backup, and by that get all the old posters back.

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**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 19, 2020, 2:12pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/17 "2020-04-19T14:12:55Z")

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I have now tried to replace the library folder on my Synology with the one I exported before refreshing all metadata. But I see that alot of the movies have no posters and they refresh with the new posters.  
I thought that this library contained ALL metadata and movieinfo so all posters where available without refreshing.  
Am I doing something wrong?

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 19, 2020, 2:15pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/18 "2020-04-19T14:15:45Z")

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What are you considering as “the library”?  
The posters are **not** stored in the SQLite database file `com.plexapp.plugins.library.db`

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<div class="post-metadata">

**Author:** ![jmarschner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jmarschner/32/91833_2.png) [@jmarschner](https://forums.plex.tv/u/jmarschner)\
**Post date:** [April 19, 2020, 2:18pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/19 "2020-04-19T14:18:57Z")

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The library contains following on the Synology NAS. Are posters not located here?  
 ![plex](https://global.discourse-cdn.com/plex/original/3X/3/6/36399305a00061844581f324cbb29acaf12b688e.jpeg)

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [April 19, 2020, 2:21pm UTC](https://forums.plex.tv/t/same-local-trailers-playing-over-and-over/571332/20 "2020-04-19T14:21:29Z")

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They are in there. However, depending on what tools you used to backup and restore this folder, the poster assignments could have been lost. They are stored in so-called symbolic links.  
These don’t survive if you copy the folder with Windows file manager or use the ZIP format.  
You can only preserve them if you use the `tar` command – directly on the NAS, in a terminal window.

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