# Samsung Issue after Upgrade

**URL:** <https://forums.plex.tv/t/samsung-issue-after-upgrade/581460>\
**Category:** Plex Media Server\
**Tags:** server-windows, samsung-smart-hub\
**Created:** [April 27, 2020, 3:12am UTC](https://forums.plex.tv/t/samsung-issue-after-upgrade/581460 "2020-04-27T03:12:54Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jnightshirt\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jnightshirt_gmail.com/32/185783_2.png) [@jnightshirt\_gmail.com](https://forums.plex.tv/u/jnightshirt_gmail.com)\
**Post date:** [April 27, 2020, 3:12am UTC](https://forums.plex.tv/t/samsung-issue-after-upgrade/581460/1 "2020-04-27T03:12:55Z")

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Server Version#: PlexMediaServer-1.19.2.2702-776106bc6-x86  
Player Version#: Samsung Smart Hub Latest Version

Hi all,

Just updated from: PlexMediaServer-1.18.8.2527-740d4c206-x86

Since updating when I connect to Plex from my TV it appears to connect to Plex no problems but it tried to load the library contents and fails, the client appears to lock up trying to grab the library inventory.

Not sure how to resolve this one, not sure if there is a rollback either.

Any ideas?

Chers

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**Author:** ![jnightshirt\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jnightshirt_gmail.com/32/185783_2.png) [@jnightshirt\_gmail.com](https://forums.plex.tv/u/jnightshirt_gmail.com)\
**Post date:** [April 27, 2020, 9:41am UTC](https://forums.plex.tv/t/samsung-issue-after-upgrade/581460/2 "2020-04-27T09:41:05Z")

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Update: tried uninstalling and reinstalling the app on the TV. No go.

Strange thing is, I can ‘Cast’ to my TV when the App is running (yet seemingly frozen) and cast a show to it and this works.

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [April 27, 2020, 11:38am UTC](https://forums.plex.tv/t/samsung-issue-after-upgrade/581460/3 "2020-04-27T11:38:30Z")

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> [@Version 1.19.1.2645 Server broke Samsung access](https://forums.plex.tv/t/version-1-19-1-2645-server-broke-samsung-access/576471):
>
> Server Version#: 1.19.1.2645 Player Version#:2.013 The latest version of PMS has broken access for my 2015 Samsung TV (H8000 series). If I revert to PMS Version 1.19.1.2630, then the access from the TV to the Server is fine. I have tried the latest “official” V2.012 and the sideloaded V2.013 versions of the Samsung app, as kindly provided by Orca. I would really appreciate if a PMS update could be released to repair this regression. Please note that I really do not have money to throw at thi…

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**Author:** ![jnightshirt\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jnightshirt_gmail.com/32/185783_2.png) [@jnightshirt\_gmail.com](https://forums.plex.tv/u/jnightshirt_gmail.com)\
**Post date:** [April 27, 2020, 9:28pm UTC](https://forums.plex.tv/t/samsung-issue-after-upgrade/581460/5 "2020-04-27T21:28:50Z")

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Thanks for the replies all. Orca did a fantastic job for Samsung owners. I realised I was on v2. 012 and not v2. 013 and my TV is one model too old to get this update that Orca so graciously returned to make.

Unfortunately I can’t side load the USB version either.

The time has come! I purchased a Roku Ultra which I’ll have soon and it will be nice to be on a supported platform, for now atleast.

Consider this issue resolved.

Cheers all.

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [April 29, 2020, 9:00pm UTC](https://forums.plex.tv/t/samsung-issue-after-upgrade/581460/6 "2020-04-29T21:00:12Z")

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> [@jnightshirt\_gmail.com](#):
>
> I realised I was on v2. 012 and not v2. 013

I’m on 2.012, and running fine!

And this has NOTHING to do with upgrading the app!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 28, 2020, 9:00pm UTC](https://forums.plex.tv/t/samsung-issue-after-upgrade/581460/7 "2020-07-28T21:00:21Z")

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