# Samsung TV always transcoding

**URL:** <https://forums.plex.tv/t/samsung-tv-always-transcoding/839431>\
**Category:** Plex Players\
**Tags:** samsung-tizen\
**Created:** [April 28, 2023, 5:17am UTC](https://forums.plex.tv/t/samsung-tv-always-transcoding/839431 "2023-04-28T05:17:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Buhli](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@Buhli](https://forums.plex.tv/u/Buhli)\
**Post date:** [April 28, 2023, 5:17am UTC](https://forums.plex.tv/t/samsung-tv-always-transcoding/839431/1 "2023-04-28T05:17:02Z")

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Hi guys

I hope somebody can help me here.

All my movies and tv shows are stored as MKV files.

Here the steps how I create the mkv files:

1. I use AnyDVD to create an iso (image) from the movie/tv shows.
2. With MakeMKV I create the mkv files
3. With FFMPEG I change the video codec to H.264

FFMPEG Command:  
ffmpeg -i “T:\THE\_BOY.mkv” -map 0:a? -map 0:s? -map 0:v -c:v libx264 -preset slow -tune film -crf 17 -c:a copy -c:s copy “T:\THE\_BOY\_1.mkv”

When I watch a movie on my smartphone or tablet, I see on the Plex server under the activities, that this movie (video and audio) can be played direct. When I watch the same movie on my Samsung TV, then plex has to transcode this movie.

 ![2](https://global.discourse-cdn.com/plex/original/4X/b/9/1/b917d71c03eb0222c5b1e7be8529b6837179d30f.png)

My Samsung TV is a QE55Q7FN 4K, LCD, VA, 2018, 55". According to this page: [https://www.displayspecifications.com/de/model/b88111a6](https://www.displayspecifications.com/de/model/b88111a6) my TV should support the MKV container and the H.264 video codec.

 ![1](https://global.discourse-cdn.com/plex/original/4X/8/0/e/80eaaaf1a9b062209a90113e97c63e1d42789d2e.png)

I checked the Plex settings on my Samsung TV and there both options (direct stream and direct play) are enabled

I did an other test and copied the same movie on an usb hdd, pluged the usb hdd on my tv and there I could successfully watch the movie. So I think the movie (containter, codec etc.) should not be a problem.

But why does plex always have to transcode when I watch a movie on my Samsung TV.

The behavoir is the same when I skipped the 3. step (ffmpeg)

Thanks and best regards  
Buhli

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [April 28, 2023, 9:03am UTC](https://forums.plex.tv/t/samsung-tv-always-transcoding/839431/2 "2023-04-28T09:03:26Z")

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That bitrate is kinda insane for a 480p h.264 file. That tells me something is not quite right with the way you’re creating these files

 ![Screenshot (1233)_edited](https://global.discourse-cdn.com/plex/original/4X/7/7/b/77baf797d6a1de40953dd87c1856ba66b889dd6b.png)

Go to the file inside Plex. Click the 3 dots on that video and select “Get info”

Copy all the file information in that box and post it here

I suspect under “Reference frames” you’re going to see a high number. A normal number would be something like 4  
Is yours something like 16?

 ![i2VZ6oq](https://global.discourse-cdn.com/plex/original/4X/b/d/9/bd9b30b7b86de355ae1a16843501c111aacd4c34.png)

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<div class="post-metadata">

**Author:** ![Buhli](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@Buhli](https://forums.plex.tv/u/Buhli)\
**Post date:** [April 28, 2023, 9:17am UTC](https://forums.plex.tv/t/samsung-tv-always-transcoding/839431/3 "2023-04-28T09:17:14Z")

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Hi JaysPlex7

Thank you very much for your fast reply.

You’re right, the “Ref Frames” is 16. What that means exactly? Or how can I fix it?

Here all the media infomations from this movie:

**Media**  
Duration 1:33:18  
Bitrate 2084 kbps  
Width 720  
Height 576  
Aspect Ratio 1.78  
Video Resolution 576p  
Container MKV  
Video Frame Rate PAL  
Video Profile high

**Part**  
Duration 1:33:18  
File THE\_BOY.mkv  
Size 1.36 GB  
Container MKV  
Video Profile high

Codec H264  
Bitrate 1184 kbps  
Sprache Englisch  
Language Tag en  
Anamorphic true  
Bit Depth 8  
Chroma Location left  
Chroma Subsampling 4:2:0  
Coded Height 576  
Coded Width 720  
Color Range tv  
Frame Rate 25 fps  
Height 576  
Level 4.0  
Pixel Aspect Ratio 64:45  
Profil high  
Ref Frames 16  
Scan Type progressive  
Width 720  
Display Title 480p (H.264)  
Extended Display Title 480p (H.264)  
Codec AC3  
Kanäle 6  
Bitrate 448 kbps  
Sprache Deutsch  
Language Tag de  
Audio Channel Layout 5.1(side)  
Sampling Rate 48000 Hz  
Titel Surround 5.1  
Display Title Deutsch (AC3 5.1)  
Extended Display Title Surround 5.1 (Deutsch AC3)  
Codec AC3  
Kanäle 6  
Bitrate 448 kbps  
Sprache Englisch  
Language Tag en  
Audio Channel Layout 5.1(side)  
Sampling Rate 48000 Hz  
Titel Surround 5.1  
Display Title Englisch (AC3 5.1)  
Extended Display Title Surround 5.1 (Englisch AC3)  
Codec VOBSUB  
Sprache Deutsch  
Language Tag de  
Display Title Deutsch (VOBSUB)  
Extended Display Title Deutsch (VOBSUB)  
Codec VOBSUB  
Bitrate 4 kbps  
Sprache Deutsch  
Language Tag de  
Display Title Deutsch (VOBSUB)  
Extended Display Title Deutsch (VOBSUB)

Thanks and best regards  
Buhli

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<div class="post-metadata">

**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [April 28, 2023, 7:01pm UTC](https://forums.plex.tv/t/samsung-tv-always-transcoding/839431/4 "2023-04-28T19:01:26Z")

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Honestly, I’ve never used ffmpeg, so I’m not much help in that department. It could be something as simple as a missing dash/period or the entire command needs to be reformatted

I use Handbrake for encoding. It’s has a bit of a learning curve too but it’s got a more “Windows” type of feel to it with simple icons and easy to modify presets

If nobody comes by with a simple answer you might have to visit the ffmpeg forums or see what Google has to say about it. Reddit will have at least 400 different “solutions” but only 3 of them will fix it lol

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<div class="post-metadata">

**Author:** ![Buhli](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@Buhli](https://forums.plex.tv/u/Buhli)\
**Post date:** [April 29, 2023, 5:33am UTC](https://forums.plex.tv/t/samsung-tv-always-transcoding/839431/5 "2023-04-29T05:33:10Z")

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That’s really weird… I have different plex users. One for my wife and one for me. We always watch movies and shows on my plex user. My wife never use her one. Coincidentally, Earlier I logged in with my wife’s plex user and there i saw, all the movies and shows (I have tested a few) as played as direct.

How can this happend? Is direct play a plex user setting? Or is just my plex user buggy? Is there a way to fix it? a reset or something?

Thanks and best regards  
Buhli

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 28, 2023, 5:33am UTC](https://forums.plex.tv/t/samsung-tv-always-transcoding/839431/6 "2023-07-28T05:33:13Z")

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