# Samsung TV **URL:** \ **Category:** Plex Players\ **Tags:** samsung-smart-hub\ **Created:** [March 30, 2022, 6:21am UTC](https://forums.plex.tv/t/samsung-tv/784790 "2022-03-30T06:21:22Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![oldmagic](https://avatars.discourse-cdn.com/v4/letter/o/ecccb3/32.png) [@oldmagic](https://forums.plex.tv/u/oldmagic)\ **Post date:** [March 30, 2022, 6:21am UTC](https://forums.plex.tv/t/samsung-tv/784790/1 "2022-03-30T06:21:22Z")
Server Version#: 1.42.1.2926-415b0e14 Player Version#: Samsung (TV UE46F5300) DEBUG - CERT: incomplete TLS handshake from [::ffff:\*\*\*\*\*\*]:46825: unsupported protocol Anyone knows how to fix this ? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 30, 2022, 8:10am UTC](https://forums.plex.tv/t/samsung-tv/784790/2 "2022-03-30T08:10:24Z")
> [@Important information about Plex for smart TVs after September 30, 2021](https://forums.plex.tv/t/important-information-about-plex-for-smart-tvs-after-september-30-2021/746506/1): > > UPDATE: It appears that all Tizen-based Samsung sets are likely affected by the cert change and will thus need the app and server configured to allow insecure connections. On September 30, 2021, some older smart TVs (some Samsung, LG, Vizio, Hisense, and other unsupported TV platforms) will no longer be able to use secure connections to communicate with Plex Media Servers. These devices are no longer supported by their manufacturers, and won’t be receiving an update needed to continue making se… > [@Samsung TV Cannot Connect to Plex](https://forums.plex.tv/t/samsung-tv-cannot-connect-to-plex/650100/8): > > The problem that you have is security related. Because TLS 1.1 has been considered unsafe, Plex has disabled this cypher on their servers. This is not a problem for newer devices, since they have no problem with TLS 1.2 or can handle it after a firmware update, but the older ones are affected by it and can no longer connect. I think we have little chance of Samsung updating these older models soon, so I made a workaround for you guys in the form of a Plex Proxy Server. Ok, how does this work… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 28, 2022, 8:10am UTC](https://forums.plex.tv/t/samsung-tv/784790/3 "2022-06-28T08:10:36Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.