# Samsung TV

**URL:** https://forums.plex.tv/t/samsung-tv/858207
**Category:** Plex Players
**Tags:** samsung-tizen
**Created:** [October 31, 2023, 5:32am UTC](https://forums.plex.tv/t/samsung-tv/858207 "2023-10-31T05:32:20Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Plex\_Cinoche](https://avatars.discourse-cdn.com/v4/letter/p/65b543/32.png) [@Plex\_Cinoche](https://forums.plex.tv/u/Plex_Cinoche)
#### Post date: [October 31, 2023, 5:32am UTC](https://forums.plex.tv/t/samsung-tv/858207/1 "2023-10-31T05:32:20Z")

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Server Version#:5  
Player Version#: 5.71.1  
since the last update

impossible to launch a 4K film.. it transcodes automatically even if in the settings. quality at maximum distance: Unlimited

please fixe it

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [October 31, 2023, 6:10am UTC](https://forums.plex.tv/t/samsung-tv/858207/2 "2023-10-31T06:10:58Z")

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Plex will always resort to attempt transcoding your media if your tv cannot deal with the media as-is — e.g. if it doesn’t support the particular combination of video/audio/subtitle format/codec, resolution, bitrate, … or if the tv doesn’t support the network bandwidth required to stream the file as-is (e.g. if you’re using a wired port that’s restricted to 100 Mbps while your files max bitrate exceeds that… same if you’re on an insufficient wireless connection).

The „now playing“ section of your server‘s dashboard should give you a first indication as for why the media is being transcoded.

![Exemplary screenshot from the "now playing" section](https://support.plex.tv/wp-content/uploads/sites/4/2013/11/Screen-Shot-2018-12-18-at-5.23.55-PM.png)  
[https://support.plex.tv/articles/200871837-status-and-dashboard/](https://support.plex.tv/articles/200871837-status-and-dashboard/)

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### Author: ![nix3ss](https://avatars.discourse-cdn.com/v4/letter/n/df705f/32.png) [@nix3ss](https://forums.plex.tv/u/nix3ss)
#### Post date: [October 31, 2023, 10:24pm UTC](https://forums.plex.tv/t/samsung-tv/858207/3 "2023-10-31T22:24:35Z")

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No, I think it’s because of the new Plex Tizen update, they used to work and now they don’t. There is another thread about the new version problem.

related? [[Issue with Plex Samsung Smart Tv App - Plex Players / Smart TVs - Plex Forum]](https://forums.plex.tv/t/issue-with-plex-samsung-smart-tv-app/858269)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [January 29, 2024, 10:24pm UTC](https://forums.plex.tv/t/samsung-tv/858207/4 "2024-01-29T22:24:39Z")

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