# Scanner Problems **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux, scanner-agent-dev\ **Created:** [January 15, 2022, 1:21pm UTC](https://forums.plex.tv/t/scanner-problems/770909 "2022-01-15T13:21:05Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 1:21pm UTC](https://forums.plex.tv/t/scanner-problems/770909/1 "2022-01-15T13:21:05Z")
Server Version#: 1.25.3.5409 [UBUNTU] Player Version#: [app.plex.tv](http://app.plex.tv) ![image](https://global.discourse-cdn.com/plex/original/4X/7/c/1/7c1c9c6bae1a9a8e30c37c00d49fafc4a28b8a50.jpeg) Hi , After an update of plex , The scanner ( i think ? ) have make some desorder on my new upcoming series Any solutions for this ? Thank you ! ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [January 15, 2022, 1:32pm UTC](https://forums.plex.tv/t/scanner-problems/770909/2 "2022-01-15T13:32:01Z")
I’m not sure how you have named your media for this show but it looks to differ wildly from what is on TVDB and TMDB for the show which plex uses … ```auto https://thetvdb.com/series/kantai-collection-kan-colle https://www.themoviedb.org/tv/65711-kantai-collection-kancolle ``` Looks like each episode is being tagged against each season so I suspect your files are not named well for plex. Please review [Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files) and name your media for this show matching the examples at the bottom of this document. The SxxExx for episode naming is very important and likely the cause of your problems. ---
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 1:47pm UTC](https://forums.plex.tv/t/scanner-problems/770909/3 "2022-01-15T13:47:38Z")
Hi , My naming is that : /animes/KanColle/s01/KanColle.E01.SUBFRENCH.1080p.WEB.x264-RiPiT/KanColle.E01.SUBFRENCH.1080p.WEB.x264-RiPiT.mkv ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [January 15, 2022, 2:29pm UTC](https://forums.plex.tv/t/scanner-problems/770909/4 "2022-01-15T14:29:39Z")
> [@DefiDegue](#): > > /animes/KanColle/s01/KanColle.E01.SUBFRENCH.1080p.WEB.x264-RiPiT/KanColle.E01.SUBFRENCH.1080p.WEB.x264-RiPiT.mkv Make that: /animes/**KanColle (2015) {tmdb-65711}**/ **Season 01** /KanColle. **S01** E01.SUBFRENCH.1080p.WEB.x264-RiPiT/KanColle.E01.SUBFRENCH.1080p.WEB.x264-RiPiT.mkv ---
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 2:33pm UTC](https://forums.plex.tv/t/scanner-problems/770909/5 "2022-01-15T14:33:44Z")
The problem of this issue , all my videos files is automated , and with my system getting , i can’t rename files Before today , all was is good ( The season mapping was good before update ) So i don’t see how i can fix that because i can’t really not rename files ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [January 15, 2022, 2:34pm UTC](https://forums.plex.tv/t/scanner-problems/770909/6 "2022-01-15T14:34:29Z")
> [@DefiDegue](#): > > all my videos files is automated Meaning ? ---
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 2:38pm UTC](https://forums.plex.tv/t/scanner-problems/770909/7 "2022-01-15T14:38:18Z")
With a discord bot , All my contents is import by my bot , and after that , if i change naming , my client don’t recognize my files 😕 ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [January 15, 2022, 2:39pm UTC](https://forums.plex.tv/t/scanner-problems/770909/8 "2022-01-15T14:39:37Z")
> [@DefiDegue](#): > > With a discord bot And you can’t configure the naming std. on that? ---
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 2:41pm UTC](https://forums.plex.tv/t/scanner-problems/770909/9 "2022-01-15T14:41:17Z")
My bot can maybe renaming , but stay the problem of my client download after don’t recognize the files ( The files have need to stay almost 24 hours for validate on my source ) so i’m a little locked lol ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [January 15, 2022, 2:45pm UTC](https://forums.plex.tv/t/scanner-problems/770909/10 "2022-01-15T14:45:43Z")
Not knowing your solution in details, but sounds like you should change solution all together, since not compatible with Plex. Maybe: [https://sonarr.tv/](https://sonarr.tv/) ---
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 2:53pm UTC](https://forums.plex.tv/t/scanner-problems/770909/11 "2022-01-15T14:53:00Z")
I don’t use any services Basicaly , My bot discord get on a API on a source and send that to a torrent client , the problem of the client torrent , if i make any change on one or multiples files , the torrent goes erroned The problem of my source , i need to stay almost 24 hours for dont get kick or ban of the source lol Is not possible to modify the scanner for my configuration or back update ? ---
**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\ **Post date:** [January 15, 2022, 2:55pm UTC](https://forums.plex.tv/t/scanner-problems/770909/12 "2022-01-15T14:55:06Z")
> [@DefiDegue](#): > > Is not possible to modify the scanner for my configuration Nope, naming std. is hard coded, and as @anon5074910 mentioned and linked towards Edit: But Sonarr allows conf of the naming std. Ref: [Sonarr Settings | Servarr Wiki](https://wiki.servarr.com/en/sonarr/settings) ---
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 2:59pm UTC](https://forums.plex.tv/t/scanner-problems/770909/13 "2022-01-15T14:59:45Z")
The problem stay , i can’t change any details of my files , if i change i can’t be banned of my source so… Is possible to get old version for don’t use the new scanner so? ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [January 15, 2022, 3:21pm UTC](https://forums.plex.tv/t/scanner-problems/770909/14 "2022-01-15T15:21:59Z")
It’s blind luck the old scanner works for you with the the naming your using. Plex requires a naming convention to scan media correctly. Deviate from it and its likely to failed. I’ll also add that at some point in the future the legacy scanner will stop being supported. ---
**Author:** ![DefiDegue](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/defidegue/32/267025_2.png) [@DefiDegue](https://forums.plex.tv/u/DefiDegue)\ **Post date:** [January 15, 2022, 3:23pm UTC](https://forums.plex.tv/t/scanner-problems/770909/15 "2022-01-15T15:23:15Z")
I know lol , but i can’t really edit the files names with my source. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [April 15, 2022, 3:23pm UTC](https://forums.plex.tv/t/scanner-problems/770909/16 "2022-04-15T15:23:59Z")
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