# Scanning is stuck

**URL:** <https://forums.plex.tv/t/scanning-is-stuck/576196>\
**Category:** Metadata & Adding Files\
**Tags:** server-mac\
**Created:** [April 17, 2020, 10:08pm UTC](https://forums.plex.tv/t/scanning-is-stuck/576196 "2020-04-17T22:08:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![adlehner](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@adlehner](https://forums.plex.tv/u/adlehner)\
**Post date:** [April 17, 2020, 10:08pm UTC](https://forums.plex.tv/t/scanning-is-stuck/576196/1 "2020-04-17T22:08:20Z")

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Server Version#: 1.19.1.2645-ccb6eb67e (April 9, 2020)  
Player Version#: none

Plex has loaded tv shows/ home movies and movies from external drive to mac mini running catalina but is stuck with 5 movies to go, two of which have been showing the spinning icon for more than 6 hours when you can see the metadata is there. What to do?

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 16, 2020, 10:08pm UTC](https://forums.plex.tv/t/scanning-is-stuck/576196/2 "2020-07-16T22:08:30Z")

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