# Scanning library locks up server after latest update

**URL:** <https://forums.plex.tv/t/scanning-library-locks-up-server-after-latest-update/931579>\
**Category:** Plex Media Server\
**Tags:** server-synology, plex-web, library-management\
**Created:** [September 22, 2025, 9:42pm UTC](https://forums.plex.tv/t/scanning-library-locks-up-server-after-latest-update/931579 "2025-09-22T21:42:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bradleyschmaltz](https://avatars.discourse-cdn.com/v4/letter/b/ba8739/32.png) [@bradleyschmaltz](https://forums.plex.tv/u/bradleyschmaltz)\
**Post date:** [September 22, 2025, 9:42pm UTC](https://forums.plex.tv/t/scanning-library-locks-up-server-after-latest-update/931579/1 "2025-09-22T21:42:10Z")

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Server Version#: 1.42.2.10156-720010156  
Player Version#: Version 4.147.1  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Running the latest update on a DS224+ Synology 7.2.2 server. This latest update seems to have completely broken my ability to scan library after adding new content. It now locks my entire server up after I perform a scan and I cannot access anything afterward. Have never had this issue before. Was working fine this morning before the update, now after update the ability is broken. Have to hard reset my server to get it functioning again.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [September 22, 2025, 9:53pm UTC](https://forums.plex.tv/t/scanning-library-locks-up-server-after-latest-update/931579/2 "2025-09-22T21:53:06Z")

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Upload a set of debug level [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) that capture the problem.

If you cannot access settings → troubleshooting, then:

1. Stop Plex Media Sever
2. Using FileStation, navigate to the [Plex Data Folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/)
3. Right click on the Logs directory and choose compress to Logs.zip.
4. Download the zip file and post it to the forum.

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**Author:** ![bradleyschmaltz](https://avatars.discourse-cdn.com/v4/letter/b/ba8739/32.png) [@bradleyschmaltz](https://forums.plex.tv/u/bradleyschmaltz)\
**Post date:** [September 23, 2025, 12:30am UTC](https://forums.plex.tv/t/scanning-library-locks-up-server-after-latest-update/931579/3 "2025-09-23T00:30:53Z")

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[Plex Media Server Logs\_2025-09-12\_11-57-01.zip](https://forums.plex.tv/uploads/short-url/4XOmmce4UZQqxZx3WMVEw3hGU0Q.zip) (2.3 MB)

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**Author:** ![bradleyschmaltz](https://avatars.discourse-cdn.com/v4/letter/b/ba8739/32.png) [@bradleyschmaltz](https://forums.plex.tv/u/bradleyschmaltz)\
**Post date:** [September 25, 2025, 6:35pm UTC](https://forums.plex.tv/t/scanning-library-locks-up-server-after-latest-update/931579/4 "2025-09-25T18:35:45Z")

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Looks like the newest update (1.43.xxxxx) fixed my issue.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 24, 2025, 6:36pm UTC](https://forums.plex.tv/t/scanning-library-locks-up-server-after-latest-update/931579/5 "2025-12-24T18:36:45Z")

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