Server Version#: 1.18.0.1846 (on Ubuntu 17.10)
Player Version#: N/A
I have exactly 1 recording scheduled. The system is idle, not streaming or recording anything else. It fails to record EVERY time. The logs say:
Oct 16, 2019 20:00:25.964 [0x7fae52ffd700] WARN - [E] http_streamer_t::handle_read: read_error: End of file (2)
Oct 16, 2019 20:00:25.964 [0x7fae537fe700] WARN - [E] http_streamer_t: http write error
I can watch live TV from the guide. I can click record on a live show and it will record and show up in “TV Shows”. It’s not a file permission problem. It’s evidently not an obvious tuning problem.
It timed out while tuning the channel. I gave up on my Dual and bought a newer model.
Oct 16, 2019 20:00:25.962 [0x7f7c07fff700] DEBUG - TranscodeSession: timed out waiting to find duration for live session
Oct 16, 2019 20:00:25.962 [0x7f7c07fff700] ERROR - Failed to start session.
Oct 16, 2019 20:00:25.962 [0x7f7c07fff700] DEBUG - Streaming Resource: Terminated session 0x7f7c00c6b410:b15df1e2-aad0-4e6d-b2ca-a82836cebb05 with reason Recording failed. Please check your tuner or antenna.
Oct 16, 2019 20:00:25.962 [0x7f7c07fff700] ERROR - DVR:Recorder: Unable to create transcode session or session failed to start.
Oct 16, 2019 20:00:25.962 [0x7f7beb7fe700] DEBUG - Killing job.
Oct 16, 2019 20:00:25.962 [0x7f7beb7fe700] DEBUG - Signalling job ID 5600 with 9
Oct 16, 2019 20:00:25.962 [0x7f7beb7fe700] DEBUG - Job was already killed, not killing again.
Oct 16, 2019 20:00:25.962 [0x7f7beb7fe700] DEBUG - Stopping transcode session b15df1e2-aad0-4e6d-b2ca-a82836cebb05
Oct 16, 2019 20:00:25.963 [0x7f7beb7fe700] DEBUG - Transcoder: Cleaning old transcode directories.
Oct 16, 2019 20:00:25.963 [0x7f7bdcfe1700] DEBUG - Cleaning directory for session b15df1e2-aad0-4e6d-b2ca-a82836cebb05 (/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Cache/Transcode/Sessions/plex-transcode-b15df1e2-aad0-4e6d-b2ca-a82836cebb05)
Oct 16, 2019 20:00:25.964 [0x7f7c07fff700] DEBUG - Job was already killed, not killing again.
Oct 16, 2019 20:00:25.964 [0x7f7c07fff700] ERROR - DVR:Recorder: Error 16 (Recording failed. Please check your tuner or antenna.) starting the record, shutting things down.
Oct 16, 2019 20:00:25.964 [0x7f7c39590700] DEBUG - Jobs: '/usr/lib/plexmediaserver/Plex Transcoder' exit code for process 5600 is -9 (signal: Killed)
Oct 16, 2019 20:00:25.964 [0x7f7c07fff700] DEBUG - MediaRecorderVirtual: setting stop time to 2019-10-16 20:00:25
Oct 16, 2019 20:00:25.964 [0x7f7c07fff700] DEBUG - DVR:Recorder: Asked to stop recording 'Survivor - E4 - Plan Z' on channel 6.1.
Oct 16, 2019 20:00:25.964 [0x7f7c07fff700] DEBUG - DVR:Grabber: Freed a tuner on device://tv.plex.grabbers.tunerservice/dvb%23hdhr%2310183C5E (now 2 available)
Oct 16, 2019 20:00:25.964 [0x7f7c07fff700] ERROR - DVR:Recorder: Error 16 (Recording failed. Please check your tuner or antenna.) starting the record, shutting things down.
I get this behavior every once in awhile too. One thing I see is that Plex does not retry any, it just gives up and closes down the process as shown in the log. I have not been able to find a setting to turn this kind of ECC on, so I don’t think it exists but probably should.
That’s really unfortunate and disappointing. Certainly some sort of retry wouldn’t be too much trouble to implement. Even making it conditional on the type of tuner hardware might be helpful, if these older models have gotten a bit too “dusty”. I guess I’ll look at upgrading the dual.
