# Second server no transcoder setting

**URL:** <https://forums.plex.tv/t/second-server-no-transcoder-setting/856388>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [October 12, 2023, 6:50am UTC](https://forums.plex.tv/t/second-server-no-transcoder-setting/856388 "2023-10-12T06:50:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![snare94](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@snare94](https://forums.plex.tv/u/snare94)\
**Post date:** [October 12, 2023, 6:50am UTC](https://forums.plex.tv/t/second-server-no-transcoder-setting/856388/1 "2023-10-12T06:50:17Z")

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Hello ! I have an issue with transcoding, my account (plex-pass) has 2 server, on the first server I do have the option to enable transcoding, but on the 2nd one (Ubuntu) it doesn’t appear. When I start a video on the ubuntu server I got this for example without the (hw) I’m not sure how to solve this any ideas ?  
CPU: `Intel(R) Core(TM) i3-7100 CPU @ 3.90GHz` which support Quick Sync  
Ubuntu 22.04.3 LTS

Server Version#: 1.32.7.7571  
Player Version#: 4.116.1

 ![Screenshot 2023-10-12 at 08.48.56](https://global.discourse-cdn.com/plex/original/4X/2/4/6/2465b461aafbe32a46f29d58608061abd015bbc3.jpeg)

 ![Screenshot 2023-10-12 at 08.19.04](https://global.discourse-cdn.com/plex/original/4X/d/e/e/dee68cee770d4f57e3fd1b59a7219d610be5c994.png)

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**Author:** ![snare94](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@snare94](https://forums.plex.tv/u/snare94)\
**Post date:** [October 12, 2023, 10:06am UTC](https://forums.plex.tv/t/second-server-no-transcoder-setting/856388/2 "2023-10-12T10:06:34Z")

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Updating to last version [1.32.7.7571](https://forums.plex.tv/t/plex-media-server/30447/603) as of today fixed the issue. with a fix on transcoder for linux machine.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 10, 2024, 10:06am UTC](https://forums.plex.tv/t/second-server-no-transcoder-setting/856388/3 "2024-01-10T10:06:57Z")

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