# Security password reset **URL:** \ **Category:** General Discussions\ **Created:** [August 24, 2022, 6:00am UTC](https://forums.plex.tv/t/security-password-reset/805725 "2022-08-24T06:00:06Z")\ **Posts on this page:** 1\ **Showing post:** 59
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [August 24, 2022, 4:12pm UTC](https://forums.plex.tv/t/security-password-reset/805725/59 "2022-08-24T16:12:08Z")
> [@Amoksen](#): > > I’m running DSM 6.2.4-25556 Update 6 on my synology NAS I was editing my post as you were replying… See FAQ 15: > [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/21): > > FAQ 15: Claiming & Connecting to a troublesome Synology server This FAQ is for those situations where the normal claim process has failed. There are multiple techniques to accomplish this. DSM 7 Uninstall the package with the “Keep” option Reinstall the package , selecting the “Plex Claim Token” option Click “Get Plex Claim Token”. Browser tab will open and display a “claim-xxxxxxx” token string “COPY” the string Return to the installer window PASTE the claim-xxxxx into the small window … --- _[View the full topic](https://forums.plex.tv/t/security-password-reset/805725)._