Server 1.24.3.5033 stopped working properly

Plex Media Server
,
1

Server Version#:1.24.3.5033
Player Version#:1.35.1.2632
MacOS# Big Sur 11.6
(All 3 are running on MacBook Pro)
Roku device is hooked into my Visio TV

Before upgrading all of these within the past few days, player began crashing.
I then followed a prompt to rescan(?) all my libraries. Player kept crashing.
Watching on Roku device, lost ability to see all episodes (only the next to be viewed).
Upgraded server, player, and MacOS to the above.

Server allows me to see my movies library, but others (TV series) error. (Something went wrong. An unexpected error occured.) It will only allow me to see my movies, not my TV series or “Continue Watching”
Player allows me to see my movies library, but others (TV series) error. It will show me “Continue Watching” series, but when I enter one of them, it only shows me the next one to play, and no other episodes.
Roku device allows me to see my movies library, but others (TV series) error. It will show me “Continue Watching” series, but when I enter one, I can only see the current season for the next episode ready to play, and no other seasons (or their episodes).

No logging set up, yet (without further direction).

2

I turned on debug logging. Both “Enable” and “Verbose” give the same results. After turning logging on, I go back to the home page, Select my Movies library (which works), then select each of 3 TV Shows libraries, each of which gives me “Something went wrong \n an unexpected error occured” under the Library tab. The “Recommended” tabs gives a similar error, and has a “RETRY” button, which also doesn’t work. I then go back to debug to disable it.

Following is the same debug, whether “Enable” or “Verbose”…

[
{
“type”: “info”,
“host”: “127.0.0.1:32400”,
“userAgent”: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:92.0) Gecko/20100101 Firefox/92.0”,
“browser”: {
“platformVersion”: “10.15”,
“id”: “firefox”,
“name”: “Firefox”,
“version”: “92.0”,
“gecko”: true,
“platform”: “OSX”,
“platformID”: “osx”,
“platformModifierKey”: “command”
},
“version”: “4.63.0”,
“primaryServerUrl”: “http://127.0.0.1:32400/”,
“primaryServerAuthToken”: true,
“username”: “rowahuda”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “plex.tv”,
“uri”: “https://plex.tv”,
“testState”: “connected”,
“isBundled”: false,
“isFallback”: false,
“relay”: false,
“isUntested”: false,
“isPending”: false,
“isConnected”: true,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“currentTest”: null,
“sources”: [
{
“id”: “internal”
}
]
}
]
}
]

3

Okay, so, no solution.

I followed the instructions for “completely deleting” the installation, and removed both the mac server and mac plex.app and the mac media player. I found a couple other plex files and removed them, also.

I then consolidated my media directories into just one for Movies and just one for TV Shows.

Then I installed the server, and configured the libraries with the new directories. For some reason, it still has some kind of phantom configuration from the previous installation (Sigh!) with the library information that no longer is valid.

Somehow, I managed to give a new name to the current server installation, so 2 servers showed up with the same name - apparently defaults to the mac system name. I renamed one, and now I can access everything properly (so far).

However, the phantom system still shows in the config, and the server still tries to connect to it, but, of course, can never find it (Sigh!). So, I will muddle along as is.