# Server cannot be connected to whatsoever, even locally **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [April 8, 2022, 11:14am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024 "2022-04-08T11:14:56Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 8, 2022, 11:14am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/1 "2022-04-08T11:14:56Z")
Server Version#: Windows 10 - 1.25.9.5721-965587f64 Player Version#: N/A I have been trying to fix this since yesterday. If I ask the server to open up in the web browser it does so, but it says the server libraries are unavailable. It also shows no server settings in the options. So I tried repairing the server with the installer and it didn’t work. So I reinstalled without deleting any other Plex files. And then I’ve tried an entire fresh install and the exact same problem has arised. I have tried about 20 different fixes given to people on these forums and reddit and I’m still having no joy. It’s the exact same device I’m using, but even my phone and TV are facing the same problem. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [April 8, 2022, 11:30am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/2 "2022-04-08T11:30:48Z")
Can you post the log files? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 8, 2022, 1:59pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/3 "2022-04-08T13:59:53Z")
> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)** > > In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and... ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 14, 2022, 12:38pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/4 "2022-04-14T12:38:53Z")
[Plex Media Server Logs\_2022-04-14\_13-38-10.zip](https://forums.plex.tv/uploads/short-url/asif5zHtR1iUiwsV7b073FspiRR.zip) (830.3 KB) Here you go. ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 14, 2022, 12:40pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/5 "2022-04-14T12:40:07Z")
I followed that guide before I posted and I gave it another go earlier to make sure I did everything correctly and I definitely did. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 14, 2022, 12:53pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/6 "2022-04-14T12:53:16Z")
> [@Chris-Thorne](#): > > I followed that guide before I posted Try it again. This time using an “incognito”/“private” web browser window. All web browser add-ins disabled. All VPN software disabled. All 3rd party firewall software and “privacy guard”-type of software disabled. Any internet filter appliances like Pi-Hole disabled. ---
**Author:** ![frankkasten](https://avatars.discourse-cdn.com/v4/letter/f/49beb7/32.png) [@frankkasten](https://forums.plex.tv/u/frankkasten)\ **Post date:** [April 14, 2022, 1:00pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/7 "2022-04-14T13:00:09Z")
I’ve been having the exact same issue. I hoped the latest PMS version would fix it, and it seemed at first that it did, but then quickly I received the “can’t connect to server” message. I’ve used Plex for many years but I’m tired of this. I’ve got the latest version of WIN10, the latest PMS version, and have a database of movies and music that is probably much smaller than most. ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 16, 2022, 8:28am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/8 "2022-04-16T08:28:37Z")
Unfortunately that hasn’t worked either. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 16, 2022, 8:32am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/9 "2022-04-16T08:32:35Z")
Are you trying this directly on the server machine? Or is the web browser running on a different machine? Is the `hosts` file clean on both server and browser machine? ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 16, 2022, 12:25pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/10 "2022-04-16T12:25:39Z")
I’ve been trying this on the server machine. I have just tried to follow the instructions on another device and it says the site can’t be reached. It’s on the same local network as the server machine. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 16, 2022, 2:47pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/11 "2022-04-16T14:47:02Z")
> [@Chris-Thorne](#): > > it says the site can’t be reached. It’s on the same local network as the server machine. What address are you typing into your web browser? ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 17, 2022, 12:19pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/12 "2022-04-17T12:19:17Z")
127.0.0.1:32400 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 17, 2022, 1:52pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/13 "2022-04-17T13:52:36Z")
That address only works if the web browser is opened on the very same machine where the plex server is installed. If you open the web browser on a different machine on the same local network, you need to use the local IP address of the server machine. ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 18, 2022, 5:04am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/14 "2022-04-18T05:04:01Z")
Okay I have done that but there is no server showing. I can see the other Plex content but my server isn’t showing in either the homepage or the settings. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 18, 2022, 6:35am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/15 "2022-04-18T06:35:36Z")
Is the web browser running on the same machine as the server? ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 18, 2022, 9:48am UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/16 "2022-04-18T09:48:08Z")
Yeah, I tried it on both machines and it cannot see the server on either machine. I have just noticed however there has been an update to PMS and it’s telling me to install it manually. I can try doing another fresh installation of PMS when I’ve finished work. Edit: A fresh installation with the latest update didn’t solve the issue, but it did install correctly. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 18, 2022, 2:34pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/17 "2022-04-18T14:34:58Z")
> [@Chris-Thorne](#): > > I tried it on both machines and it cannot see the server on either machine. Sorry for asking again: is the server running on one of these two computers? Or is it on a third device, like a NAS or a VPS? ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 18, 2022, 2:47pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/18 "2022-04-18T14:47:28Z")
Yeah, the server is running on one of the two computers. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [April 18, 2022, 2:54pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/19 "2022-04-18T14:54:07Z")
Could you do the following: (on the server machine) 1. “Quit Plex” using the task tray icon. 2. Save the following into a text file using notepad.exe ```auto Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\Plex, Inc.\Plex Media Server] "logDebug"=dword:00000001 "LogVerbose"=dword:00000000 ``` 1. rename the text file and change the file name extension to `.reg` 2. double-click the .reg file, confirm that you want to make the changes in the registry 3. start the server again, using the Start menu 4. wait 5 minutes 5. close the server again 6. go to the [plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) and zip up the whole folder `Logs` 7. drag this zip file into your next posting here in this thread ---
**Author:** ![Chris-Thorne](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Chris-Thorne](https://forums.plex.tv/u/Chris-Thorne)\ **Post date:** [April 20, 2022, 12:59pm UTC](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024/20 "2022-04-20T12:59:51Z")
[Logs.zip](https://forums.plex.tv/uploads/short-url/ghplssVzCLO6grDEuBmpL0g0Tdj.zip) (15.9 MB) Here you go. [Next page](https://forums.plex.tv/t/server-cannot-be-connected-to-whatsoever-even-locally/787024.md?page=2)