# Server Claim Issues **URL:** \ **Category:** Plex Media Server\ **Tags:** server-unraid\ **Created:** [April 17, 2026, 3:38pm UTC](https://forums.plex.tv/t/server-claim-issues/938083 "2026-04-17T15:38:33Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![DocMarten](https://avatars.discourse-cdn.com/v4/letter/d/a4c791/32.png) [@DocMarten](https://forums.plex.tv/u/DocMarten)\ **Post date:** [April 17, 2026, 3:38pm UTC](https://forums.plex.tv/t/server-claim-issues/938083/1 "2026-04-17T15:38:33Z")
Server Version#: arch-plexpass 1.43.1.10611-1-01 I’ve used ChuckPa’s UserCredentialReset and it said it was successful. I’m at a loss at what to do moving forward. I can’t access my server at all. My claim token started acting up a couple weeks ago, will run for a couple of day then just quit claiming I am unauthorized. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [April 18, 2026, 1:44am UTC](https://forums.plex.tv/t/server-claim-issues/938083/2 "2026-04-18T01:44:08Z")
Can you post a copy of your [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![DocMarten](https://avatars.discourse-cdn.com/v4/letter/d/a4c791/32.png) [@DocMarten](https://forums.plex.tv/u/DocMarten)\ **Post date:** [April 18, 2026, 12:45pm UTC](https://forums.plex.tv/t/server-claim-issues/938083/3 "2026-04-18T12:45:50Z")
Thank you for the response! I deleted my plex docker, reinstalled and used the ChuckPa utility and it worked. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 17, 2026, 12:46pm UTC](https://forums.plex.tv/t/server-claim-issues/938083/4 "2026-07-17T12:46:16Z")
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