# Server crashes when android app connect after last update

**URL:** <https://forums.plex.tv/t/server-crashes-when-android-app-connect-after-last-update/684933>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 30, 2021, 10:48pm UTC](https://forums.plex.tv/t/server-crashes-when-android-app-connect-after-last-update/684933 "2021-01-30T22:48:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![PaulMediaServer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/paulmediaserver/32/226329_2.png) [@PaulMediaServer](https://forums.plex.tv/u/PaulMediaServer)\
**Post date:** [January 30, 2021, 10:48pm UTC](https://forums.plex.tv/t/server-crashes-when-android-app-connect-after-last-update/684933/1 "2021-01-30T22:48:02Z")

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Server Version#:1.21.2.3943-a91458577  
Player Version#:8.12.2.22756 (07e2b014)

Hello, i am using plex for a while now, and i have active subscription on my account, but after the latest update i have notice that i can’t connect to my server from android phone to watch movies, because the server crashes all the time please help me fix this.

Debug Info  
[debug info.txt](https://forums.plex.tv/uploads/short-url/lK9Ar8UwD9xGKIUerZYpCh6JEGL.txt) (93.9 KB)

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**Author:** ![macgeek415](https://avatars.discourse-cdn.com/v4/letter/m/ce73a5/32.png) [@macgeek415](https://forums.plex.tv/u/macgeek415)\
**Post date:** [February 1, 2021, 2:57am UTC](https://forums.plex.tv/t/server-crashes-when-android-app-connect-after-last-update/684933/2 "2021-02-01T02:57:32Z")

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Same here when connecting with fire stick!!@

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**Author:** ![stephen\_d\_hill](https://avatars.discourse-cdn.com/v4/letter/s/278dde/32.png) [@stephen\_d\_hill](https://forums.plex.tv/u/stephen_d_hill)\
**Post date:** [March 7, 2021, 12:10pm UTC](https://forums.plex.tv/t/server-crashes-when-android-app-connect-after-last-update/684933/3 "2021-03-07T12:10:47Z")

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Same here; crashes as soon as Android app attempts to connect.  
I am running plex server v1.21.4.4079 on Ubuntu 18.04.5, and in syslog I see:

```auto
Mar 7 12:02:48 hill kernel: [664101.814682] Plex Media Serv[13609]: segfault at c8 ip 0000000000c0c581 sp 00007f3dbaff7120 error 4 in Plex Media Server[a0c000+f23000]
Mar 7 12:02:48 hill kernel: [664101.814687] Code: ff cc cc cc cc cc cc cc cc 55 41 57 41 56 41 55 41 54 53 48 81 ec 88 14 00 00 48 89 cb 49 89 d4 48 89 f5 49 89 fd 48 8b 41 48 <8b> b0 c8 00 00 00 48 89 ef ba ff ff ff ff e8 ac ea ff ff 48 8b 43

```

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 5, 2021, 12:11pm UTC](https://forums.plex.tv/t/server-crashes-when-android-app-connect-after-last-update/684933/4 "2021-06-05T12:11:07Z")

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