# Server crashes when HW transcoding

**URL:** <https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734>\
**Category:** Plex Media Server\
**Tags:** server-docker\
**Created:** [June 16, 2026, 3:57am UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734 "2026-06-16T03:57:45Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![vishnu\_82](https://avatars.discourse-cdn.com/v4/letter/v/a6a055/32.png) [@vishnu\_82](https://forums.plex.tv/u/vishnu_82)\
**Post date:** [June 16, 2026, 3:57am UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/1 "2026-06-16T03:57:45Z")

</div>

can some one help me out please. plex crashes when HW transcoding and i cant make sense of it. this is what i was able to pull out of terminal but i dont know what i am looking at. my trouble shooting skills are very limited. i am trying to use intel arc b50 pro to transcode.

 ![sudo vainfo](https://global.discourse-cdn.com/plex/original/4X/1/c/d/1cd6e557974158c5983ac898c2f94266c9933ec5.png)

 ![Vainfo](https://global.discourse-cdn.com/plex/original/4X/4/b/d/4bdccc25e2c2400ecbe023969c029358f9874765.png)

 ![Plex media server 1 transcode](https://global.discourse-cdn.com/plex/original/4X/2/8/b/28b8f0b9a8d61c19617b9bad99c9a3884a275db6.png)

im missing something, just dont know what it is.

any help will be appreciated.

@chris_decker08 i was told to reach out by @ChuckPa

---

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [June 16, 2026, 6:07am UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/2 "2026-06-16T06:07:33Z")

</div>

@vishnu_82

If you can recreate it one more time and then download & attach the logs ZIP file for Chris, that will help him more. Debugging screenshot snippets doesn’t give all the info.

---

<div class="post-metadata">

**Author:** ![vishnu\_82](https://avatars.discourse-cdn.com/v4/letter/v/a6a055/32.png) [@vishnu\_82](https://forums.plex.tv/u/vishnu_82)\
**Post date:** [June 17, 2026, 1:08am UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/3 "2026-06-17T01:08:33Z")

</div>

[Plex Media Server Logs\_2026-06-15\_05-07-26.zip](https://forums.plex.tv/uploads/short-url/7yaFM4FSm5KwGUstsGitxcTSowr.zip) (4.1 MB)

thank you - here are my logs.

---

<div class="post-metadata">

**Author:** ![chris\_decker08](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_decker08/32/316799_2.png) [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)\
**Post date:** [June 17, 2026, 2:32pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/4 "2026-06-17T14:32:45Z")

</div>

unfortunately this appears to be a driver error. I have filed an issue and will dig into it when i get a chance.

---

<div class="post-metadata">

**Author:** ![bartz118](https://avatars.discourse-cdn.com/v4/letter/b/73ab20/32.png) [@bartz118](https://forums.plex.tv/u/bartz118)\
**Post date:** [June 17, 2026, 2:54pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/5 "2026-06-17T14:54:34Z")

</div>

This was a while ago, but I had an issue where I have a 5600g AMD processor and an Intel b580 GPU running Debian OS. With the 5600g’s GPU enabled the plex would crash when trying to transcode with the Intel GPU. I disabled the AMD GPU and the issue went away. I should have kept my logs, but since it worked I didn’t care. Just in case it’s a similar issue here.

---

<div class="post-metadata">

**Author:** ![muridae](https://avatars.discourse-cdn.com/v4/letter/m/db5fbb/32.png) [@muridae](https://forums.plex.tv/u/muridae)\
**Post date:** [June 17, 2026, 7:17pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/6 "2026-06-17T19:17:41Z")

</div>

It’s interesting that other people’s setups with B50’s works fine. But then I have an Intel cpu and a B50. Maybe it has to do with having an AMD processor and an Intel card.

---

<div class="post-metadata">

**Author:** ![chris\_decker08](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_decker08/32/316799_2.png) [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)\
**Post date:** [June 17, 2026, 7:33pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/7 "2026-06-17T19:33:51Z")

</div>

I honestly suspect its this: [https://github.com/intel/media-driver/issues/1998](https://github.com/intel/media-driver/issues/1998)

---

<div class="post-metadata">

**Author:** ![vishnu\_82](https://avatars.discourse-cdn.com/v4/letter/v/a6a055/32.png) [@vishnu\_82](https://forums.plex.tv/u/vishnu_82)\
**Post date:** [June 18, 2026, 12:54am UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/8 "2026-06-18T00:54:32Z")

</div>

i cant be the only one running amd cpu with intel gpu.

is it worth to note that i did not start having problems till the PMS 1.43 update?

took a peek at the github, but most of it is above my head. i will try and run a amd gpu and see if i can see a difference.

thank you

---

<div class="post-metadata">

**Author:** ![chris\_decker08](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_decker08/32/316799_2.png) [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)\
**Post date:** [June 22, 2026, 7:15pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/9 "2026-06-22T19:15:48Z")

</div>

i’m working on getting you a build to test.

---

<div class="post-metadata">

**Author:** ![chris\_decker08](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_decker08/32/316799_2.png) [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)\
**Post date:** [June 23, 2026, 12:31am UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/10 "2026-06-23T00:31:07Z")

</div>

@vishnu_82 can you please give this build a try and let me know if it fixes your crash?

# Plex Media Server 1.43.4.10781-05b8fa770

### Docker

- For instructions on how to install preview builds in our docker container please see [HERE](https://forums.plex.tv/t/how-to-run-a-custom-build-of-pms-in-docker/918517)

### Windows

- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64.exe](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/windows/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64.exe)

### macOS

- [PlexMediaServer-1.43.4.10781-05b8fa770-universal.zip](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/macos/PlexMediaServer-1.43.4.10781-05b8fa770-universal.zip)

### Debian/Ubuntu

- [plexmediaserver\_1.43.4.10781-05b8fa770\_amd64.deb](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/debian/plexmediaserver_1.43.4.10781-05b8fa770_amd64.deb)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_arm64.deb](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/debian/plexmediaserver_1.43.4.10781-05b8fa770_arm64.deb)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_armhf.deb](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/debian/plexmediaserver_1.43.4.10781-05b8fa770_armhf.deb)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_i386.deb](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/debian/plexmediaserver_1.43.4.10781-05b8fa770_i386.deb)

### RedHat/CentOS/Fedora

- [plexmediaserver-1.43.4.10781-05b8fa770.i686.rpm](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/redhat/plexmediaserver-1.43.4.10781-05b8fa770.i686.rpm)
- [plexmediaserver-1.43.4.10781-05b8fa770.x86\_64.rpm](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/redhat/plexmediaserver-1.43.4.10781-05b8fa770.x86_64.rpm)

### FreeBSD

- [PlexMediaServer-1.43.4.10781-05b8fa770-FreeBSD-amd64.tar.bz2](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/freebsd/PlexMediaServer-1.43.4.10781-05b8fa770-FreeBSD-amd64.tar.bz2)

### Snap Package

- [plexmediaserver\_1.43.4.10781-05b8fa770\_amd64.snap](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/snap/plexmediaserver_1.43.4.10781-05b8fa770_amd64.snap)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_arm64.snap](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/snap/plexmediaserver_1.43.4.10781-05b8fa770_arm64.snap)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_armhf.snap](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/snap/plexmediaserver_1.43.4.10781-05b8fa770_armhf.snap)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_i386.snap](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/snap/plexmediaserver_1.43.4.10781-05b8fa770_i386.snap)

### Android (NVIDIA Shield)

- [PlexMediaServer-1.43.4.10781-05b8fa770-8981-05b8fa77-shield-arm64v8-samba-release.apk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/android_server/PlexMediaServer-1.43.4.10781-05b8fa770-8981-05b8fa77-shield-arm64v8-samba-release.apk)

### ASUSTOR

- [PlexMediaServer-1.43.4.10781-05b8fa770-aarch64.apk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/asustor/PlexMediaServer-1.43.4.10781-05b8fa770-aarch64.apk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon.apk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/asustor/PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon.apk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86.apk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/asustor/PlexMediaServer-1.43.4.10781-05b8fa770-x86.apk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64.apk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/asustor/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64.apk)

### Netgear

- [plexmediaserver-annapurna\_1.43.4.10781-05b8fa770\_armel.deb](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/netgear/plexmediaserver-annapurna_1.43.4.10781-05b8fa770_armel.deb)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_amd64.deb](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/netgear/plexmediaserver_1.43.4.10781-05b8fa770_amd64.deb)
- [plexmediaserver\_1.43.4.10781-05b8fa770\_armel.deb](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/netgear/plexmediaserver_1.43.4.10781-05b8fa770_armel.deb)

### Netgear R9000

- [plexmediaserver-r9k-1.43.4.10781-05b8fa770-armv7.tgz](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/netgear-r9000/plexmediaserver-r9k-1.43.4.10781-05b8fa770-armv7.tgz)

### Qnap

- [PlexMediaServer-1.43.4.10781-05b8fa770-aarch64.qpkg](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/qnap/PlexMediaServer-1.43.4.10781-05b8fa770-aarch64.qpkg)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7hf.qpkg](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/qnap/PlexMediaServer-1.43.4.10781-05b8fa770-armv7hf.qpkg)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon.qpkg](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/qnap/PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon.qpkg)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64.qpkg](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/qnap/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64.qpkg)

### Seagate

- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7.rbw](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/seagate/PlexMediaServer-1.43.4.10781-05b8fa770-armv7.rbw)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64.rbw](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/seagate/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64.rbw)

### Synology DSM 6

- [PlexMediaServer-1.43.4.10781-05b8fa770-aarch64\_DSM6.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology/PlexMediaServer-1.43.4.10781-05b8fa770-aarch64_DSM6.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7hf\_DSM6.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology/PlexMediaServer-1.43.4.10781-05b8fa770-armv7hf_DSM6.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon\_DSM6.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology/PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon_DSM6.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64\_DSM6.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64_DSM6.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_DSM6.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology/PlexMediaServer-1.43.4.10781-05b8fa770-x86_DSM6.spk)

### Synology DSM 7

- [PlexMediaServer-1.43.4.10781-05b8fa770-aarch64\_DSM7.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm7/PlexMediaServer-1.43.4.10781-05b8fa770-aarch64_DSM7.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7hf\_DSM7.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm7/PlexMediaServer-1.43.4.10781-05b8fa770-armv7hf_DSM7.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon\_DSM7.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm7/PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon_DSM7.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64\_DSM7.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm7/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64_DSM7.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_DSM7.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm7/PlexMediaServer-1.43.4.10781-05b8fa770-x86_DSM7.spk)

### Synology DSM 7.2

- [PlexMediaServer-1.43.4.10781-05b8fa770-aarch64\_DSM72.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm72/PlexMediaServer-1.43.4.10781-05b8fa770-aarch64_DSM72.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon\_DSM72.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm72/PlexMediaServer-1.43.4.10781-05b8fa770-armv7neon_DSM72.spk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64\_DSM72.spk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/synology-dsm72/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64_DSM72.spk)

### TerraMaster

- [PlexMediaServer-1.43.4.10781-05b8fa770-aarch64.tpk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/terramaster/PlexMediaServer-1.43.4.10781-05b8fa770-aarch64.tpk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64.tpk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/terramaster/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64.tpk)

### TerraMaster TOS 5

- [PlexMediaServer-1.43.4.10781-05b8fa770-aarch64\_TOS5.tpk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/terramaster-tos5/PlexMediaServer-1.43.4.10781-05b8fa770-aarch64_TOS5.tpk)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64\_TOS5.tpk](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/terramaster-tos5/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64_TOS5.tpk)

### Thecus

- [PlexMediaServer-1.43.4.10781-05b8fa770-armv7.mod](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/thecus/PlexMediaServer-1.43.4.10781-05b8fa770-armv7.mod)
- [PlexMediaServer-1.43.4.10781-05b8fa770-x64.mod](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/thecus/PlexMediaServer-1.43.4.10781-05b8fa770-x64.mod)

### Unraid

- [PlexMediaServer-1.43.4.10781-05b8fa770-x86\_64.txz](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/unraid/PlexMediaServer-1.43.4.10781-05b8fa770-x86_64.txz)

### WD Docker

- [pms-wd-aarch64\_1.43.4.10781-05b8fa770.tar.xz](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd_docker/pms-wd-aarch64_1.43.4.10781-05b8fa770.tar.xz)
- [pms-wd-x86\_64\_1.43.4.10781-05b8fa770.tar.xz](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd_docker/pms-wd-x86_64_1.43.4.10781-05b8fa770.tar.xz)

### WD Cloud OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDCloud\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDCloud_OS5.bin)

### WD My Cloud DL2100

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL2100.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL2100.bin)

### WD My Cloud DL2100 OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL2100\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL2100_OS5.bin)

### WD My Cloud DL4100

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL4100.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL4100.bin)

### WD My Cloud DL4100 OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL4100\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudDL4100_OS5.bin)

### WD My Cloud EX2

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX2.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX2.bin)

### WD My Cloud EX2100

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX2100.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX2100.bin)

### WD My Cloud EX2100 OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX2100\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX2100_OS5.bin)

### WD My Cloud EX2 Ultra

- [PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudEX2Ultra.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudEX2Ultra.bin)

### WD My Cloud EX2 Ultra OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudEX2Ultra\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudEX2Ultra_OS5.bin)

### WD My Cloud EX4100

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX4100.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX4100.bin)

### WD My Cloud EX4100 OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX4100\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudEX4100_OS5.bin)

### WD My Cloud Mirror

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudMirror.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudMirror.bin)

### WD My Cloud Mirror OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudMirror\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudMirror_OS5.bin)

### WD My Cloud Mirror Gen2

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudMirrorGen2.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloudMirrorGen2.bin)

### WD My Cloud OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloud\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-WDMyCloud_OS5.bin)

### WD My Passport

- [PlexMediaServer-1.43.4.10781-05b8fa770-MyPassport.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-MyPassport.bin)

### WD My Cloud PR2100

- [PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR2100.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR2100.bin)

### WD My Cloud PR2100 OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR2100\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR2100_OS5.bin)

### WD My Cloud PR4100

- [PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR4100.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR4100.bin)

### WD My Cloud PR4100 OS5

- [PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR4100\_OS5.bin](https://downloads.plex.tv/plex-media-server-builds/1.43.4.10781-05b8fa770/wd/PlexMediaServer-1.43.4.10781-05b8fa770-MyCloudPR4100_OS5.bin)

---

<div class="post-metadata">

**Author:** ![vishnu\_82](https://avatars.discourse-cdn.com/v4/letter/v/a6a055/32.png) [@vishnu\_82](https://forums.plex.tv/u/vishnu_82)\
**Post date:** [June 23, 2026, 11:14pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/11 "2026-06-23T23:14:10Z")

</div>

i will give it a shot

---

<div class="post-metadata">

**Author:** ![chris\_decker08](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chris_decker08/32/316799_2.png) [@chris\_decker08](https://forums.plex.tv/u/chris_decker08)\
**Post date:** [June 25, 2026, 6:02pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/12 "2026-06-25T18:02:44Z")

</div>

have you been able to give it a try?

---

<div class="post-metadata">

**Author:** ![vishnu\_82](https://avatars.discourse-cdn.com/v4/letter/v/a6a055/32.png) [@vishnu\_82](https://forums.plex.tv/u/vishnu_82)\
**Post date:** [June 27, 2026, 12:57pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/13 "2026-06-27T12:57:14Z")

</div>

sorry, i have not been able to. ive tried to follow the guide, but it looks like zimaos commands need to be yml, in short none of the commands in the guide work for me. i will keep trying and let you know.

---

<div class="post-metadata">

**Author:** ![Kamelot78](https://avatars.discourse-cdn.com/v4/letter/k/9e8a1a/32.png) [@Kamelot78](https://forums.plex.tv/u/Kamelot78)\
**Post date:** [October 18, 2026, 5:35pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/14 "2026-10-18T17:35:10Z")

</div>

This one works for me, but when I tried the last beta v.1.43.5.11029-6bf8af3f0, got the same issue. So return back to this one.

[Plex Media Server Logs\_2026-10-07\_08-48-45.zip](https://forums.plex.tv/uploads/short-url/sTYrYDH02TO6Lk7Ns5KTH9PwfvU.zip) (643.1 KB)

---

<div class="post-metadata">

**Author:** ![vishnu\_82](https://avatars.discourse-cdn.com/v4/letter/v/a6a055/32.png) [@vishnu\_82](https://forums.plex.tv/u/vishnu_82)\
**Post date:** [October 19, 2026, 11:41pm UTC](https://forums.plex.tv/t/server-crashes-when-hw-transcoding/939734/15 "2026-10-19T23:41:51Z")

</div>

okay, im still in the middle of trying to figure out how to roll back. i will let you know what i find.