# Server crashing once a day

**URL:** <https://forums.plex.tv/t/server-crashing-once-a-day/852792>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [September 7, 2023, 5:41pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792 "2023-09-07T17:41:49Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![mshorey](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mshorey](https://forums.plex.tv/u/mshorey)\
**Post date:** [September 7, 2023, 5:41pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/1 "2023-09-07T17:41:49Z")

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Server Version#: 1.32.5.7349  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
As the title says my plexmediaserver has crashed 2 days in a row now. I took a quick peak at the logs but not really seeing anything standing out. Server usually runs pretty rock solid so scratching my head a bit.  
Server Specs:  
Ubuntu 22.04  
36GB DDR4 RAM  
Transcoding on Quadro P2000  
Intel Xeon E5-2699

Any extra eyes on this would be greatly appreciated. Ya’ll are always so helpful on here. Thanks so much.

Crash Logs attached.  
[01f1021d-e6e6-40fc-668cb5a3-ac9839f6.dmp.log](https://forums.plex.tv/uploads/short-url/bee1lBAq68DZjMxA0CZdNalQQhl.log) (4.8 MB)

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**Author:** ![mshorey](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mshorey](https://forums.plex.tv/u/mshorey)\
**Post date:** [September 10, 2023, 5:06pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/2 "2023-09-10T17:06:25Z")

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I ended up rolling back to 1.32.5.7328-2632c9d3a and have not had the plexmediaserver.service crash since…

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**Author:** ![mshorey](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mshorey](https://forums.plex.tv/u/mshorey)\
**Post date:** [September 28, 2023, 9:31pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/3 "2023-09-28T21:31:51Z")

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So I decided to give this a run again with 1.32.6.7557-1cf77d501 but after a short time plexmediaserver service crashed. Attaching crash logs. Not sure what’s going on with any newer version I try crashing my server but it’s pretty discouraging.  
[07138f41-03d8-48b8-b951e1bf-a9a078f5.dmp.log](https://forums.plex.tv/uploads/short-url/ms8WNqSma4pVjRxYkabv2OYeQP6.log) (3.5 MB)

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [September 28, 2023, 9:51pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/4 "2023-09-28T21:51:31Z")

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The DMP log file doesn’t tell us anthing.

The Server DEBUG logs, captured immediately after the crash, tell far more about what was happening.

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**Author:** ![mshorey](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mshorey](https://forums.plex.tv/u/mshorey)\
**Post date:** [September 28, 2023, 9:53pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/5 "2023-09-28T21:53:32Z")

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Sorry about that. I always forget. Here’s the logs pulled from plex webgui.  
[Plex Media Server Logs\_2023-09-28\_16-52-35.zip](https://forums.plex.tv/uploads/short-url/qHrdt36S8uBK4LCqg3rncgDFqWr.zip) (3.3 MB)

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [September 28, 2023, 10:28pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/6 "2023-09-28T22:28:18Z")

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thanks for that

Were you playing (transcoding) to an android-based device at the time?

If so, which one? If not, what was playing? I see the transcoder was active.

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**Author:** ![mshorey](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mshorey](https://forums.plex.tv/u/mshorey)\
**Post date:** [September 28, 2023, 10:51pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/7 "2023-09-28T22:51:05Z")

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Yes. A friend of mine uses what looks to be an Amazon fire stick. He was playing some older movies that I have on my server.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [September 28, 2023, 11:50pm UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/8 "2023-09-28T23:50:30Z")

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I am probably going to need a sample (a ‘dd’ snippet) of the video he played

I have several players here (FireTV is one) and I’ve not experienced this issue so need to recreate if I can.

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**Author:** ![mshorey](https://avatars.discourse-cdn.com/v4/letter/m/edb3f5/32.png) [@mshorey](https://forums.plex.tv/u/mshorey)\
**Post date:** [September 29, 2023, 1:21am UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/9 "2023-09-29T01:21:12Z")

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Preferred size and do I just upload it here?

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<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [September 29, 2023, 1:32am UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/10 "2023-09-29T01:32:30Z")

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250 MB is a good size.  
I’ll send you a PM so you can share a download link.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 28, 2023, 1:33am UTC](https://forums.plex.tv/t/server-crashing-once-a-day/852792/11 "2023-12-28T01:33:16Z")

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