# Server currently unavailable

**URL:** <https://forums.plex.tv/t/server-currently-unavailable/895483>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [November 15, 2024, 12:16am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483 "2024-11-15T00:16:42Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 15, 2024, 12:16am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/1 "2024-11-15T00:16:42Z")

</div>

Server Version#: 1.104.0.241-2164c90a  
Player Version#:

At some point yesterday, my server became unavailable and has been ever since. I’ve been using plex for years and have never had this happen.

I’ve updated to the latest version, restarted the server PC(Win11), reset the router, signed out of all plex locations and back in, and checked the Authorized devices list. Nothing has worked.

Any ideas?

---

<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 15, 2024, 1:44am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/2 "2024-11-15T01:44:04Z")

</div>

Do you see the plex icon down in the system tray?

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 15, 2024, 11:47pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/3 "2024-11-15T23:47:12Z")

</div>

Yes I do

---

<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 16, 2024, 3:11am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/4 "2024-11-16T03:11:32Z")

</div>

What does [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) show?

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 16, 2024, 6:34am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/5 "2024-11-16T06:34:58Z")

</div>

This site cannot be reached

---

<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 16, 2024, 12:31pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/6 "2024-11-16T12:31:08Z")

</div>

And you are doing that from the windows computer running Plex?

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 16, 2024, 3:01pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/7 "2024-11-16T15:01:34Z")

</div>

Yes this is the host PC where the Plex app is running.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 16, 2024, 11:48pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/8 "2024-11-16T23:48:49Z")

</div>

Now my server isn’t even visible from other devices.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 12:04am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/9 "2024-11-17T00:04:12Z")

</div>

I completely signed out of and uninstalled the plex app on the host PC, then reistalled and signed back in, and my server is no longer even listed here either. I checked the HD my files are on and it’s fine.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 12:44am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/10 "2024-11-17T00:44:53Z")

</div>

I also accidentally created a new server, and to test it out, created 1 folder with some music, and it works just fine and is visible on all devices.

I’m trying to figure out how to reclaim my old server.

127.0.0.1/web works on my laptop, but not the host PC

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 1:52am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/11 "2024-11-17T01:52:38Z")

</div>

I can see my old server listed under Authorized Devices. I deleted the accidental second server.

Really frustrated.

---

<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 17, 2024, 1:55am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/12 "2024-11-17T01:55:17Z")

</div>

> [@cwt09](#):
>
> 127.0.0.1/web works on my laptop, but not the host PC

That means you have plex installed on your laptop.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 2:30am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/13 "2024-11-17T02:30:15Z")

</div>

It’s installed on the host PC too

---

<div class="post-metadata">

**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [November 17, 2024, 12:57pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/14 "2024-11-17T12:57:05Z")

</div>

Can we get a copy of the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) for the host PC?

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 4:24pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/15 "2024-11-17T16:24:14Z")

</div>

Sure let me figure out how to do it.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 5:20pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/16 "2024-11-17T17:20:06Z")

</div>

{  
“type”: “info”,  
“host”: “”,  
“userAgent”: “Plex; 1.104.0.241-2164c90a; Windows 10 Version 2009”,  
“browser”: {  
“platformVersion”: “0”,  
“id”: “unknown”,  
“name”: “Unknown Browser”,  
“version”: “0”,  
“platform”: “Windows”,  
“platformID”: “windows”,  
“platformModifierKey”: “ctrl”  
},  
“version”: “4.141.0”,  
“primaryServerUrl”: “[https://192-168-1-67.5deab4364a54670baf047d746daaf0b.plex.direct:32400/](https://192-168-1-67.5deab4364a54670baf047d746daaf0b.plex.direct:32400/)”,  
“primaryServerAuthToken”: true,  
“username”: “\*\*\*\*”,  
“cloudUrl”: [  
{  
“scheme”: “https”,  
“address”: “clients.plex.tv”,  
“uri”: “[https://clients.plex.tv](https://clients.plex.tv)”,  
“testState”: “connected”,  
“isBundled”: false,  
“isFallback”: false,  
“relay”: false,  
“isUntested”: false,  
“isPending”: false,  
“isConnected”: true,  
“isUnauthorized”: false,  
“isUnavailable”: false,  
“isFailed”: false,  
“isAborted”: false,  
“isLoopback”: false,  
“isPrivate”: false,  
“isHttps”: true,  
“isSecure”: true,  
“isPlexDirect”: false,  
“currentTest”: null,  
“sources”: [  
{

---

<div class="post-metadata">

**Author:** ![MarkV1320](https://avatars.discourse-cdn.com/v4/letter/m/f17d59/32.png) [@MarkV1320](https://forums.plex.tv/u/MarkV1320)\
**Post date:** [November 17, 2024, 5:39pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/17 "2024-11-17T17:39:33Z")

</div>

[Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) should be in a .zip file.

You’re running a servers on two separate computers? Not the Plex app but the actual server.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 6:25pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/18 "2024-11-17T18:25:28Z")

</div>

I usually stay logged in on my laptop too, but the actual host PC is the only one with media.

I did create a 2nd server on the account yesterday from my laptop, but have since deleted it.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 17, 2024, 8:19pm UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/19 "2024-11-17T20:19:57Z")

</div>

I can’t figure out how to run the logs despite googling directions.

---

<div class="post-metadata">

**Author:** ![cwt09](https://avatars.discourse-cdn.com/v4/letter/c/a8b319/32.png) [@cwt09](https://forums.plex.tv/u/cwt09)\
**Post date:** [November 20, 2024, 3:05am UTC](https://forums.plex.tv/t/server-currently-unavailable/895483/20 "2024-11-20T03:05:26Z")

</div>

I’m about to give up and make a new server, but my “watch list” will be reset as will my date added order. I wish I knew what happened.

[Next page](https://forums.plex.tv/t/server-currently-unavailable/895483.md?page=2)