# Server Disappeared, Cannot Claim

**URL:** https://forums.plex.tv/t/server-disappeared-cannot-claim/936206
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [February 9, 2026, 4:49pm UTC](https://forums.plex.tv/t/server-disappeared-cannot-claim/936206 "2026-02-09T16:49:44Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [February 9, 2026, 5:49pm UTC](https://forums.plex.tv/t/server-disappeared-cannot-claim/936206/2 "2026-02-09T17:49:44Z")

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> [@arcendus](#):
>
> I was going through Authorized Devices and deleted everything

This means that your server was ousted from your user account.  
You need to reclaim it.  
See [You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1)  
Follow it closely.

Afterwards, you need to reclaim the server as described in here: [New Claiming Requirement for Windows](https://forums.plex.tv/t/new-claiming-requirement-for-windows/839096/1)

> [@arcendus](#):
>
> the Service Provider being TP-Link

I only know TP-Link as a router manufacturer, not as an ISP.

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