# Server does not show up in web app

**URL:** <https://forums.plex.tv/t/server-does-not-show-up-in-web-app/918746>\
**Category:** Remote Access\
**Tags:** server-docker\
**Created:** [May 15, 2025, 4:31pm UTC](https://forums.plex.tv/t/server-does-not-show-up-in-web-app/918746 "2025-05-15T16:31:17Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Cyth](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@Cyth](https://forums.plex.tv/u/Cyth)\
**Post date:** [May 15, 2025, 4:31pm UTC](https://forums.plex.tv/t/server-does-not-show-up-in-web-app/918746/1 "2025-05-15T16:31:17Z")

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Since creating a new server my server is occasionally not showing up when navigating to app.plex.tv. If I go to the local web interface it works fine, and android / other apps do not seem to have an issue. It will randomly come back, or also seems to immediately if I unclaim and reclaim the server in the local web interface. The server is definitely online and accessible outside the network, so I am confused why this is happening. Any thoughts?

Server Version#: 1.41.6.9685  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

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**Author:** ![Cyth](https://avatars.discourse-cdn.com/v4/letter/c/a5b964/32.png) [@Cyth](https://forums.plex.tv/u/Cyth)\
**Post date:** [May 21, 2025, 3:28pm UTC](https://forums.plex.tv/t/server-does-not-show-up-in-web-app/918746/2 "2025-05-21T15:28:17Z")

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[Plex Media Server Logs\_2025-05-21\_11-24-24.zip](https://forums.plex.tv/uploads/short-url/9mzOI2hJqxizljLBFSKe58jePHY.zip) (2.7 MB)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 19, 2025, 3:28pm UTC](https://forums.plex.tv/t/server-does-not-show-up-in-web-app/918746/3 "2025-08-19T15:28:40Z")

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