# Server dont work

**URL:** <https://forums.plex.tv/t/server-dont-work/772115>\
**Category:** Plex Media Server\
**Tags:** server-linux, plex-web\
**Created:** [January 21, 2022, 4:07pm UTC](https://forums.plex.tv/t/server-dont-work/772115 "2022-01-21T16:07:10Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![corin\_corvus](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@corin\_corvus](https://forums.plex.tv/u/corin_corvus)\
**Post date:** [January 21, 2022, 4:07pm UTC](https://forums.plex.tv/t/server-dont-work/772115/1 "2022-01-21T16:07:10Z")

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Hi,

i have a huge problem. I installed my new virtual Machine with Debian 11 and install Plex Media Server. So i openned my Browser, joined the Webgui with [http://ip:32400](http://ip:32400) and wanted to add my Media Data.

My problem is, i cant see anything, i cant add libraries. Normally i can add my Media Files and Folder here in the Screen. But i only see “Your Media”. If i click on it, i can download the plex media server. But i already installed it…

 ![grafik](https://global.discourse-cdn.com/plex/original/4X/f/2/1/f21ff85940076f9c00140b50592d5ef6641945c2.jpeg)

**Server**

- Debian 11
- Plex Media Server Version: 1.25.4.5426-eb46d070e
- Plex Pass Livetime

**Service**

```auto
plexmediaserver.service - Plex Media Server
     Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: >
     Active: active (running) since Fri 2022-01-21 15:57:43 UTC; 2min 1s ago
    Process: 126 ExecStartPre=/bin/sh -c /usr/bin/test -d "${PLEX_MEDIA_SERVER_APPLICATION>
   Main PID: 133 (Plex Media Serv)
      Tasks: 54 (limit: 57652)
     Memory: 106.0M
        CPU: 5.519s
     CGroup: /system.slice/plexmediaserver.service
             |-133 /usr/lib/plexmediaserver/Plex Media Server
             |-246 Plex Plug-in [com.plexapp.system] /usr/lib/plexmediaserver/Resources/Pl>
             |-353 /usr/lib/plexmediaserver/Plex Tuner Service /usr/lib/plexmediaserver/Re>
             `-394 Plex Plug-in [com.plexapp.agents.imdb] /usr/lib/plexmediaserver/Resourc>

Jan 21 15:57:43 m0 systemd[1]: Starting Plex Media Server...
Jan 21 15:57:43 m0 systemd[1]: Started Plex Media Server.

```

What did i wrong?

Thanks

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 21, 2022, 5:14pm UTC](https://forums.plex.tv/t/server-dont-work/772115/2 "2022-01-21T17:14:02Z")

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Is the VM running in the same subnet from where you’re trying to access it?

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<div class="post-metadata">

**Author:** ![corin\_corvus](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@corin\_corvus](https://forums.plex.tv/u/corin_corvus)\
**Post date:** [January 21, 2022, 5:24pm UTC](https://forums.plex.tv/t/server-dont-work/772115/3 "2022-01-21T17:24:55Z")

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No, its in another Subnet. Is this a Problem?

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 21, 2022, 6:37pm UTC](https://forums.plex.tv/t/server-dont-work/772115/4 "2022-01-21T18:37:12Z")

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You can only complete the server setup from within the same subnet (or e.g. create a SSH tunnel to access the server “locally”). Once your server is linked to your Plex account you can access it from apps outside your home network (or beyond its local subnet); as a Plex Pass member you can also configure your server to recognize both subnets as local.

> **[Installation | Plex Support](https://support.plex.tv/articles/200288586-installation/)**
>
> Preparation Before You Begin Before you begin installing Plex Media Server, it’s strongly recommended that you check that your media...

[Network | Plex Support](https://support.plex.tv/articles/200430283-network/) (see `LAN Networks`)

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<div class="post-metadata">

**Author:** ![corin\_corvus](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@corin\_corvus](https://forums.plex.tv/u/corin_corvus)\
**Post date:** [January 22, 2022, 7:06pm UTC](https://forums.plex.tv/t/server-dont-work/772115/5 "2022-01-22T19:06:22Z")

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Thank you, it works 🙂

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 22, 2022, 7:06pm UTC](https://forums.plex.tv/t/server-dont-work/772115/6 "2022-04-22T19:06:38Z")

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