# Server Folders Not Refreshing

**URL:** <https://forums.plex.tv/t/server-folders-not-refreshing/852255>\
**Category:** Plex Labs\
**Tags:** plexamp\
**Created:** [September 1, 2023, 9:21pm UTC](https://forums.plex.tv/t/server-folders-not-refreshing/852255 "2023-09-01T21:21:26Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![daraghfi](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daraghfi](https://forums.plex.tv/u/daraghfi)\
**Post date:** [September 1, 2023, 9:21pm UTC](https://forums.plex.tv/t/server-folders-not-refreshing/852255/1 "2023-09-01T21:21:26Z")

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Hi there. Bug fan of Plex for a long time. Game-changer with Synology NAS and Sony TVs/Google TV.

I was adding content to my Synology Server, and created a new folder with audio files.  
However, I could not find a way to get PlexAmp to refresh the folder list, and the new folder did not appear until after I rebooted.

Please confirm this is a bug, or provide a way to force a folder sync/refresh. Thanks!!!

Daragh

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [September 2, 2023, 6:33am UTC](https://forums.plex.tv/t/server-folders-not-refreshing/852255/2 "2023-09-02T06:33:54Z")

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What list exactly didn’t refresh, and what exactly did you reboot?

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**Author:** ![daraghfi](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daraghfi](https://forums.plex.tv/u/daraghfi)\
**Post date:** [September 4, 2023, 4:29pm UTC](https://forums.plex.tv/t/server-folders-not-refreshing/852255/3 "2023-09-04T16:29:48Z")

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Hi there! Thanks for getting back to me.

The list is Library \> Folders view

I add a new subfolder to a folder already visible in PlexAmp  
I reboot the client device (Pixel Tablet) - still not visible  
I reboot the server (Synology NAS) - then PlexAmp reports ‘Unable to load data this makes me sad’  
I reboot the device again and it is still broken now. ‘unable to load…’

LMK if I can provide any other information.

D

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [September 4, 2023, 5:43pm UTC](https://forums.plex.tv/t/server-folders-not-refreshing/852255/4 "2023-09-04T17:43:44Z")

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When you add a folder, you need to scan the music library on the server. You can do this with Plex Web or Plex Dash. No rebooting needed.

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**Author:** ![daraghfi](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daraghfi](https://forums.plex.tv/u/daraghfi)\
**Post date:** [September 4, 2023, 9:47pm UTC](https://forums.plex.tv/t/server-folders-not-refreshing/852255/5 "2023-09-04T21:47:34Z")

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ok thanks. BTW it was really hokey on both phone and tablet - same issue.

I’d suggest that you consider a force refresh option, at least in the Settings.

Thanks again for the response! Plex lifetime and never regretted it.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 3, 2023, 9:47pm UTC](https://forums.plex.tv/t/server-folders-not-refreshing/852255/6 "2023-12-03T21:47:40Z")

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