# Server is not responding **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [December 8, 2025, 6:41am UTC](https://forums.plex.tv/t/server-is-not-responding/934337 "2025-12-08T06:41:13Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![beeplextv](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@beeplextv](https://forums.plex.tv/u/beeplextv)\ **Post date:** [December 8, 2025, 6:41am UTC](https://forums.plex.tv/t/server-is-not-responding/934337/1 "2025-12-08T06:41:13Z")
Server Version: 1.43.0.10389 Player Version: 1.112.0 (Plex Desktop) The server has been working fine since I last restarted it. Until around 8:40 AM, when I was consuming content, I had no problems, but later when I went to play something, the available libraries didn’t appear. It seemed like the server was offline. What could be happening? Attached logs. [Plex Media Server.log](https://forums.plex.tv/uploads/short-url/mtpj8Eo8z4ZDnBMpSumGHO8A4qU.log) (3.8 MB) [Docker-Plex-Server.log](https://forums.plex.tv/uploads/short-url/yQmZexCu4wugRP47olcXjCgN6rd.log) (3.2 KB) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [December 8, 2025, 7:06am UTC](https://forums.plex.tv/t/server-is-not-responding/934337/2 "2025-12-08T07:06:56Z")
The logs you supplied show: 1. upgrading to 1.43.0 (Beta). 2. [DEBUG logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) is disabled but I can still see PMS unable to perform database queries in time ```auto Dec 06, 2025 06:56:36.156 [139040387595064] WARN - [Req#a22] SLOW QUERY: It took 210.000000 ms to retrieve 1 items. Dec 06, 2025 06:56:36.158 [139040398142264] WARN - [Req#a1a] SLOW QUERY: It took 240.000000 ms to retrieve 1 items. Dec 06, 2025 06:56:36.160 [139040381266744] WARN - [Req#a24] SLOW QUERY: It took 210.000000 ms to retrieve 1 items. Dec 06, 2025 06:56:36.160 [139040400251704] WARN - [Req#a1b] SLOW QUERY: It took 210.000000 ms to retrieve 1 items. Dec 06, 2025 06:56:36.163 [139040426138424] WARN - [Req#a1d] SLOW QUERY: It took 240.000000 ms to retrieve 1 items. Dec 06, 2025 06:56:36.221 [139040303217464] WARN - [Req#a47] SLOW QUERY: It took 260.000000 ms to retrieve 1 items. Dec 06, 2025 06:56:36.533 [139040389704504] WARN - [Req#aef] SLOW QUERY: It took 430.000000 ms to retrieve 27 items. Dec 06, 2025 06:56:36.554 [139040315874104] WARN - [Req#ae1] SLOW QUERY: It took 220.000000 ms to retrieve 2 items. Dec 06, 2025 06:56:36.559 [139040368610104] WARN - [Req#add] SLOW QUERY: It took 240.000000 ms to retrieve 5 items. Dec 06, 2025 06:56:36.560 [139040364391224] WARN - [Req#ae5] SLOW QUERY: It took 340.000000 ms to retrieve 9 items. Dec 06, 2025 06:56:36.565 [139040426138424] WARN - [Req#ae2] SLOW QUERY: It took 300.000000 ms to retrieve 6 items. Dec 06, 2025 06:56:36.569 [139040311655224] WARN - [Req#adf] SLOW QUERY: It took 310.000000 ms to retrieve 4 items. Dec 06, 2025 06:56:36.572 [139040393923384] WARN - [Req#b29] SLOW QUERY: It took 210.000000 ms to retrieve 1 items. ``` I recommend two things: 1. Downgrade the PMS version back to Public. Beta has known issues because it contains part of the FFMPEG 6.1 upgrade code in it. BattleMage GPU support has been demonstrating issues with those who use it. 2. Run DBRepair (inside the container) to clean up / optimize the DB so it can perform I have a followup question: How big is the DB? Is it huge (multi-GB) ? If so, DBRepair will fix this for you as well. The “Deflate” command corrects the problems caused by PMS 1.41.6 and 1.41.7 > **[GitHub - ChuckPa/DBRepair: Database repair utility for Plex Media Server...](https://github.com/ChuckPa/DBRepair)** > > Database repair utility for Plex Media Server databases 1. Final check - Look at Preferences.xml while PMS is stopped. Make certain the following preferences have values (non-null) – PlexOnlineUser – PlexOnlineHome – PlexOnlineMail – PlexOnlineToken ---
**Author:** ![b00b001357](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@b00b001357](https://forums.plex.tv/u/b00b001357)\ **Post date:** [December 8, 2025, 10:03pm UTC](https://forums.plex.tv/t/server-is-not-responding/934337/3 "2025-12-08T22:03:38Z")
Thank you. Big question…where where or how do I get DBRepair? ---
**Author:** ![b00b001357](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@b00b001357](https://forums.plex.tv/u/b00b001357)\ **Post date:** [December 8, 2025, 10:08pm UTC](https://forums.plex.tv/t/server-is-not-responding/934337/4 "2025-12-08T22:08:59Z")
Sorry, never had to do this before and I am kinda lost…. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [December 8, 2025, 10:16pm UTC](https://forums.plex.tv/t/server-is-not-responding/934337/5 "2025-12-08T22:16:06Z")
> [@b00b001357](#): > > Thank you. Big question…where where or how do I get DBRepair? Look 👆 ---
**Author:** ![beeplextv](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@beeplextv](https://forums.plex.tv/u/beeplextv)\ **Post date:** [December 9, 2025, 4:56am UTC](https://forums.plex.tv/t/server-is-not-responding/934337/6 "2025-12-09T04:56:14Z")
Thanks for your response. But I restarted the server and right now it’s still working fine with the same version. I guess it must have been a temporary error. Maybe I should debug the server, and if it happens again, I can be more specific about the error that occurred, right? I’ll keep an eye on it. I’ve already enabled debugging in case it happens again. The Preferences.xml file is correct, and the server is working fine at the moment. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [December 9, 2025, 5:10am UTC](https://forums.plex.tv/t/server-is-not-responding/934337/7 "2025-12-09T05:10:15Z")
I still recommend running DBRepair, which will optimize the DB far better than PMS can while it’s running. Doing so will make all the slow queries and sluggishness you see (page loading, starting playback, etc) go away ---
**Author:** ![beeplextv](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@beeplextv](https://forums.plex.tv/u/beeplextv)\ **Post date:** [December 9, 2025, 7:15am UTC](https://forums.plex.tv/t/server-is-not-responding/934337/8 "2025-12-09T07:15:38Z")
I’ve done it. I don’t think my database is very big anyway, is it? ![db](https://global.discourse-cdn.com/plex/original/4X/e/c/e/ecee1a50705802c8ab4b0960b4aa96d1ee950e9a.png) ![dbrepair](https://global.discourse-cdn.com/plex/original/4X/8/4/e/84e56e06f3d17d83b6de5f78f81a7d6d300a9640.png) ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [December 9, 2025, 8:17am UTC](https://forums.plex.tv/t/server-is-not-responding/934337/9 "2025-12-09T08:17:19Z")
Your DB sizes are good. Now that you’ve done it, What do you think of how quickly the library section pages load or how quickly searches are ? ---
**Author:** ![beeplextv](https://avatars.discourse-cdn.com/v4/letter/b/9de053/32.png) [@beeplextv](https://forums.plex.tv/u/beeplextv)\ **Post date:** [December 9, 2025, 7:02pm UTC](https://forums.plex.tv/t/server-is-not-responding/934337/10 "2025-12-09T19:02:30Z")
Yes, it seems to be going fast, I don’t know how much faster than before, but it seems to be going well. Thanks and I will report if the server stops responding again, now that I have debugging enabled. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 9, 2026, 7:03pm UTC](https://forums.plex.tv/t/server-is-not-responding/934337/11 "2026-03-09T19:03:09Z")
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