# Server isnt being recognized

**URL:** <https://forums.plex.tv/t/server-isnt-being-recognized/847839>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 20, 2023, 12:42am UTC](https://forums.plex.tv/t/server-isnt-being-recognized/847839 "2023-07-20T00:42:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jhendry21\_gmail.com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jhendry21_gmail.com/32/21957_2.png) [@jhendry21\_gmail.com](https://forums.plex.tv/u/jhendry21_gmail.com)\
**Post date:** [July 20, 2023, 12:42am UTC](https://forums.plex.tv/t/server-isnt-being-recognized/847839/1 "2023-07-20T00:42:24Z")

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Server Version#: 1.32.3.7162  
Player Version#: 1.74.1.3913-9baac009

We went on vacation and plex suddenly quit working on our mobile apps. When I got home I noticed nothing worked on the tvs. I uninstalled the app and the server but it keeps saying on the player page to install the server. The server is installed but when I click on the server icon nothing happens. I’ve never had this issue and I’ve tried everything. All safety precautions are turned off. This just instantly happened, wth. any help is appreciated

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 18, 2023, 12:42am UTC](https://forums.plex.tv/t/server-isnt-being-recognized/847839/2 "2023-10-18T00:42:33Z")

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