# Server keeps crashing overnight

**URL:** <https://forums.plex.tv/t/server-keeps-crashing-overnight/866295>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [January 14, 2024, 7:16pm UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295 "2024-01-14T19:16:29Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![jpirotte](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@jpirotte](https://forums.plex.tv/u/jpirotte)\
**Post date:** [January 14, 2024, 7:16pm UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295/1 "2024-01-14T19:16:29Z")

</div>

Plex Media Server v1.32.8.7639-fb6452ebf - Synology DS918+ x86\_64 - build: linux-x86\_64 synology-dsm7

Almost (if not all) nights my server started crashing. I tried upgrading to the beta version, and also downgrading back to the latest stable release with no luck.

Not seeing a specific issue in the logs that point to where it completely stops. The errors I do see happen in other places in the logs as well.

Anyone have any ideas?

Example of the last time it crashed:

[4d84fd33-5264-4b9a-3911b888-92edf78e.dmp.log](https://forums.plex.tv/uploads/short-url/aMqzRUeXPQrPwurKb3GcjMfQXIB.log) (1.8 MB)  
[Plex Media Server.1.log](https://forums.plex.tv/uploads/short-url/bmFispyXyfRvKc0rEEqWgwfyOLH.log) (1.8 MB)

---

<div class="post-metadata">

**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [January 15, 2024, 10:31am UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295/2 "2024-01-15T10:31:04Z")

</div>

Thanks - there should also be a .dmp file alongside the .log file in $TMPDIR

```auto
4d84fd33-5264-4b9a-3911b888-92edf78e.dmp
4d84fd33-5264-4b9a-3911b888-92edf78e.log

```

also there would be a Plex Crash Uploader log file associated with the Plex Media Server.1.log file that you attached

I managed to find an uploaded crash report for the 12th April - may have been the same crash. We have a fix coming along for that

---

<div class="post-metadata">

**Author:** ![jpirotte](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@jpirotte](https://forums.plex.tv/u/jpirotte)\
**Post date:** [January 15, 2024, 12:32pm UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295/4 "2024-01-15T12:32:51Z")

</div>

Thanks for taking a look!

Here are the other 2 files:  
[Plex Crash Uploader.1.log](https://forums.plex.tv/uploads/short-url/jS7baRBX9dHn7SzVGp5jCjGbreU.log) (2.1 KB)  
[4d84fd33-5264-4b9a-3911b888-92edf78e.dmp.log](https://forums.plex.tv/uploads/short-url/aMqzRUeXPQrPwurKb3GcjMfQXIB.log) (1.8 MB)

---

<div class="post-metadata">

**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [January 16, 2024, 8:57am UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295/5 "2024-01-16T08:57:33Z")

</div>

> [@jpirotte](#):
>
> [4d84fd33-5264-4b9a-3911b888-92edf78e.dmp.log](https://forums.plex.tv/uploads/short-url/aMqzRUeXPQrPwurKb3GcjMfQXIB.log) (1.8 MB)

this is a log file as opposed to a dmp file

Did you find this file  
`/var/packages/PlexMediaServer/shares/PlexMediaServer/AppData/tmp/4d84fd33-5264-4b9a-3911b888-92edf78e.dmp` ?  
If it is there, please copy it out, zip it and send it to me by private message

---

<div class="post-metadata">

**Author:** ![jpirotte](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@jpirotte](https://forums.plex.tv/u/jpirotte)\
**Post date:** [January 16, 2024, 12:13pm UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295/6 "2024-01-16T12:13:49Z")

</div>

Sent, thanks!

---

<div class="post-metadata">

**Author:** ![jpirotte](https://avatars.discourse-cdn.com/v4/letter/j/57b2e6/32.png) [@jpirotte](https://forums.plex.tv/u/jpirotte)\
**Post date:** [February 9, 2024, 5:40pm UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295/7 "2024-02-09T17:40:36Z")

</div>

@sa2000 I’m confirming that this is resolved for me in 1.40.0.7996, thank you for the help!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 9, 2024, 5:40pm UTC](https://forums.plex.tv/t/server-keeps-crashing-overnight/866295/8 "2024-05-09T17:40:46Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.