# Server lost from account

**URL:** <https://forums.plex.tv/t/server-lost-from-account/771236>\
**Category:** Plex Media Server\
**Tags:** server-windows, account\
**Created:** [January 17, 2022, 12:02am UTC](https://forums.plex.tv/t/server-lost-from-account/771236 "2022-01-17T00:02:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bonemanxeno](https://avatars.discourse-cdn.com/v4/letter/b/8491ac/32.png) [@bonemanxeno](https://forums.plex.tv/u/bonemanxeno)\
**Post date:** [January 17, 2022, 12:02am UTC](https://forums.plex.tv/t/server-lost-from-account/771236/1 "2022-01-17T00:02:28Z")

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Server Version#: 1.25.3.5409  
Player Version#:NA

Today my server disconnected from my account. There was no reason for this and no explanation or message. It was just gone when I tried to log back in. Not just on one device, the server disconnected entirely from my account and logged out on my smart tv. I seem to have been able to reclaim the server after restarting my software and logging in to the web portal. What would have caused this? Anyone else out there experience this same thing?

Hopefully someone from Plex will see this.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [January 17, 2022, 7:12am UTC](https://forums.plex.tv/t/server-lost-from-account/771236/2 "2022-01-17T07:12:20Z")

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> [@bonemanxeno](#):
>
> What would have caused this?

Someone getting onto your Plex login, then deleting the server from here: [https://app.plex.tv/desktop/#!/settings/devices/pms](https://app.plex.tv/desktop/#!/settings/devices/pms)

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**Author:** ![bonemanxeno](https://avatars.discourse-cdn.com/v4/letter/b/8491ac/32.png) [@bonemanxeno](https://forums.plex.tv/u/bonemanxeno)\
**Post date:** [January 31, 2022, 2:53am UTC](https://forums.plex.tv/t/server-lost-from-account/771236/3 "2022-01-31T02:53:17Z")

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No one but me has access.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 1, 2022, 2:53am UTC](https://forums.plex.tv/t/server-lost-from-account/771236/4 "2022-05-01T02:53:31Z")

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