# Server not available

**URL:** <https://forums.plex.tv/t/server-not-available/844965>\
**Category:** Plex Media Server\
**Tags:** server-synology\
**Created:** [June 20, 2023, 9:45am UTC](https://forums.plex.tv/t/server-not-available/844965 "2023-06-20T09:45:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![manuxi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/manuxi/32/5134_2.png) [@manuxi](https://forums.plex.tv/u/manuxi)\
**Post date:** [June 20, 2023, 9:45am UTC](https://forums.plex.tv/t/server-not-available/844965/1 "2023-06-20T09:45:36Z")

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Server Version#: 1.32.1.6954-7000  
Player Version#: ?  
Plex server on Synology (since at least 10 years now, DSM 7.1.x), Portforwarding 32400 active.  
I changed my [plex.tv](http://plex.tv) password yesterday. Now I can’t access my server anymore, neither through Desktop, Browser or mobile device (Plex app). I don’t see my mediatheques and the server options on the config. Other connected servers from friends are available, but mine is not. I’ve already restarted the server, also the DSM. What could be the reason? Is there a token missing? How to fix that?

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**Author:** ![manuxi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/manuxi/32/5134_2.png) [@manuxi](https://forums.plex.tv/u/manuxi)\
**Post date:** [June 20, 2023, 9:51am UTC](https://forums.plex.tv/t/server-not-available/844965/2 "2023-06-20T09:51:57Z")

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Just updated to PlexMediaServer-1.32.4.7195-7c8f9d3b6-x86\_64\_DSM7.spk, no success.

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**Author:** ![manuxi](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/manuxi/32/5134_2.png) [@manuxi](https://forums.plex.tv/u/manuxi)\
**Post date:** [June 20, 2023, 9:59am UTC](https://forums.plex.tv/t/server-not-available/844965/3 "2023-06-20T09:59:18Z")

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Thank you for reading. Reinstalling with new claim of server did the trick.

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**Author:** ![Leekevb](https://avatars.discourse-cdn.com/v4/letter/l/43a26b/32.png) [@Leekevb](https://forums.plex.tv/u/Leekevb)\
**Post date:** [June 29, 2023, 3:09pm UTC](https://forums.plex.tv/t/server-not-available/844965/4 "2023-06-29T15:09:47Z")

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Hello Manuxi, I think I have the same problem like you.  
What do you exactly mean by reinstalling a new claim of server? Maybe this works for me aswell.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 27, 2023, 3:09pm UTC](https://forums.plex.tv/t/server-not-available/844965/5 "2023-09-27T15:09:51Z")

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