# Server not connecting

**URL:** <https://forums.plex.tv/t/server-not-connecting/778643>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [February 27, 2022, 11:55pm UTC](https://forums.plex.tv/t/server-not-connecting/778643 "2022-02-27T23:55:15Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![shiju892](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@shiju892](https://forums.plex.tv/u/shiju892)\
**Post date:** [February 27, 2022, 11:55pm UTC](https://forums.plex.tv/t/server-not-connecting/778643/1 "2022-02-27T23:55:15Z")

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I installed plex in my new PC and after logging into Plex, its not connecting to my server.

Server Version#:  
Player Version#:

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 28, 2022, 1:03am UTC](https://forums.plex.tv/t/server-not-connecting/778643/2 "2022-02-28T01:03:10Z")

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Make sure you’re connecting locally to your server in order to finish the setup.  
If you’re on the same machine, you can open [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) in your browser. If the server is installed on another machine in your home network, you can use http://[PMS IP address]:32400/web instead.

During the setup, you’ll be asked to name your server and to link it to your account. Once this is done, you can also access it easily from other apps signed into your account (e.g. the hosted version of Plex Web → [https://app.plex.tv/desktop](https://app.plex.tv/desktop)).

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**Author:** ![shiju892](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@shiju892](https://forums.plex.tv/u/shiju892)\
**Post date:** [February 28, 2022, 1:57am UTC](https://forums.plex.tv/t/server-not-connecting/778643/3 "2022-02-28T01:57:08Z")

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The server was in an old machine and it was uninstalled around 4-5 years ago and I dont know what the old PMS IP add is.

I also tried uninstalling and deleting all the files from my current machine so I can start fresh with new server but it is still trying to connect to old server and its stuck.

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**Author:** ![shiju892](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@shiju892](https://forums.plex.tv/u/shiju892)\
**Post date:** [February 28, 2022, 1:57am UTC](https://forums.plex.tv/t/server-not-connecting/778643/4 "2022-02-28T01:57:57Z")

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Is there another way to create new server?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [February 28, 2022, 7:48am UTC](https://forums.plex.tv/t/server-not-connecting/778643/5 "2022-02-28T07:48:42Z")

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If you’re trying to setup the Plex Media Server from the same machine, you don’t need to know the IP address… for that case you can use the loopback address [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web)

If there’s been an older installation on that same machine, you should first delete the remnants of that old server (assuming you no longer want to use it)

> **[Uninstall Plex Media Server | Plex Support](https://support.plex.tv/articles/201941078-uninstall-plex-media-server/)**
>
> Warning!: Following the instructions below will completely remove your Plex Media Server, including all library metadata, viewstates, etc. If you...

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 29, 2022, 7:49am UTC](https://forums.plex.tv/t/server-not-connecting/778643/6 "2022-05-29T07:49:34Z")

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