# server not found since 12/2017
**URL:** https://forums.plex.tv/t/server-not-found-since-12-2017/222583
**Category:** Plex Pass Betas
**Created:** [January 22, 2018, 10:05pm UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583 "2018-01-22T22:05:02Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@thebalou](https://forums.plex.tv/u/thebalou)
#### Post date: [January 22, 2018, 10:05pm UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/1 "2018-01-22T22:05:02Z")
hi guys,
since December 2017 i got 80% “No Server available”.
Reboot Mac, ATV3, PMS no changes. So i disabled SSL at PMS, set IP at ATV fix, disabled IPv6, set fix IPs at “…LANs no need Auth…”
So i Reboot and Reboot and at some Time PMS plays. My Setup didn’t change.
I wanted to install an older Version, but didn’t find some. At Library/Application Support/Plex/Updates there are Files,
but can handle those.
Plex use since 12/2017 not really possible.
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### Author:  [@buba013](https://forums.plex.tv/u/buba013)
#### Post date: [January 23, 2018, 9:23am UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/2 "2018-01-23T09:23:40Z")
did you look under the pillow? maybe the tooth fairy borrowed it.
FYI reboot doesn’t do much, just restarts stopped service if they have no errors.
try logging o to the server and looking at the logs or event viewer
i can reboot your internet all day it wants go faster !!!
go check your LOGS , LOGS LOGS LOGS
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### Author:  [@thebalou](https://forums.plex.tv/u/thebalou)
#### Post date: [January 23, 2018, 4:30pm UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/3 "2018-01-23T16:30:04Z")
Please tell me how to find those Logs from interest, should i post them here then?
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### Author:  [@buba013](https://forums.plex.tv/u/buba013)
#### Post date: [January 24, 2018, 10:47am UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/4 "2018-01-24T10:47:15Z")
Plex 101 the FAQ
> **[Plex Media Server Logs | Plex Support](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)**
>
> Log files are an important tool that can be used to help investigate problems you may be having. It’s important...
more around go look in the FAQ, it is helpful better than 6 years ago 🙂
or pay me 10 AUD per 30 min with remote access and ill fix it
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### Author:  [@thebalou](https://forums.plex.tv/u/thebalou)
#### Post date: [January 25, 2018, 7:36pm UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/5 "2018-01-25T19:36:22Z")
are you from Plex?
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### Author:  [@thebalou](https://forums.plex.tv/u/thebalou)
#### Post date: [January 25, 2018, 8:47pm UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/7 "2018-01-25T20:47:29Z")
Hmm, weird?
I am thankfull for trying to help me, no Solution now.
Did i speel wrong or is englisch to Bad?
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### Author:  [@thebalou](https://forums.plex.tv/u/thebalou)
#### Post date: [January 25, 2018, 8:49pm UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/8 "2018-01-25T20:49:06Z")
I ask of he is from Plex, i do Not directly let a stranger Remote at my Computer. I think Thats normal.
I am still thinking about that.
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### Author:  [@tullnd](https://forums.plex.tv/u/tullnd)
#### Post date: [January 29, 2018, 1:10am UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/9 "2018-01-29T01:10:19Z")
Follow the information posted above and post logs. You aren’t providing a lot of details, which may or may not be a language issue…but don’t worry about that now. Get the logs. You can use the link provided above. Inside that link is another…Reporting Issues with Plex Media Server.
[https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/)
That explains the basic troubleshooting that is expected to be done first, how to verify that the correct form of logging is enabled, how to collect those logs after the issue re-occurs, and all the other pertinent information you’ll need to include in your post, along with the logs.
If you don’t have all that information as requested, it’s not terribly likely that anyone can help you, so you won’t get as many helpful answers.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 8, 2020, 1:35am UTC](https://forums.plex.tv/t/server-not-found-since-12-2017/222583/10 "2020-01-08T01:35:21Z")