# Server not seeing folder when trying to add

**URL:** <https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973>\
**Category:** Metadata & Adding Files\
**Tags:** server-mac\
**Created:** [June 16, 2021, 11:50pm UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973 "2021-06-16T23:50:12Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![mickeyk](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@mickeyk](https://forums.plex.tv/u/mickeyk)\
**Post date:** [June 16, 2021, 11:50pm UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973/1 "2021-06-16T23:50:13Z")

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Server Version#:  
Player Version#:

When I am trying to add some folders to a library, it sees the drive but no folders on that drive. Yet when I go to the NAS from Windows or a Mac, it sees the drives and the folders. Yet some drives do show the folders.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 16, 2021, 11:59pm UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973/2 "2021-06-16T23:59:06Z")

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so the folders are on a NAS? is the shared volume from NAS mounted on the Mac?

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**Author:** ![mickeyk](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@mickeyk](https://forums.plex.tv/u/mickeyk)\
**Post date:** [June 17, 2021, 12:04am UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973/3 "2021-06-17T00:04:14Z")

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The NAS is a separate UnRAID and the Plex server is installed on the MacBook. I can see the drives and folders in Finder, read, write, make changes, etc. from the Mac. And it sees the drives just not the folders.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [June 17, 2021, 12:11am UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973/4 "2021-06-17T00:11:28Z")

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Odd assuming permissions are all fine. Are you using SMB to mount?

You can try just typing in the full path to the right folder manually

 ![Plex](https://global.discourse-cdn.com/plex/original/3X/e/b/eb4d2bd5d32c6f7151888e52453f172d05edf2dd.png)

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**Author:** ![mickeyk](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@mickeyk](https://forums.plex.tv/u/mickeyk)\
**Post date:** [June 17, 2021, 12:18am UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973/5 "2021-06-17T00:18:39Z")

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The storage thing is that it was seeing them and now not. I know specifically on a couple drives because they were up, but I decided the delete them from the library to order the drive i their numerical order. I am in the process of moving from the old XBMC so I have been renaming TV shows to the standard format. As soon as the scan finishes, I’m going to reboot everything first and see.

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**Author:** ![mickeyk](https://avatars.discourse-cdn.com/v4/letter/m/278dde/32.png) [@mickeyk](https://forums.plex.tv/u/mickeyk)\
**Post date:** [June 17, 2021, 1:02am UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973/6 "2021-06-17T01:02:28Z")

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Ok, I’m officially a nimrod the drive list on the left is longer than the right and when you select the drives lower on the list, the right side of the screen does not scroll independently so the folders are there, you just have to scroll up on the right to see them. Solved.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 15, 2021, 1:03am UTC](https://forums.plex.tv/t/server-not-seeing-folder-when-trying-to-add/722973/7 "2021-09-15T01:03:26Z")

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