# Server problems **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [June 18, 2026, 5:29am UTC](https://forums.plex.tv/t/server-problems/939797 "2026-06-18T05:29:49Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Midas7420](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@Midas7420](https://forums.plex.tv/u/Midas7420)\ **Post date:** [June 18, 2026, 5:29am UTC](https://forums.plex.tv/t/server-problems/939797/1 "2026-06-18T05:29:49Z")
Server Version#: 1.43.2.1068 Since yesterday, I can’t see all the folders I have. Let me explain. Yesterday, I created a folder and put four videos in it. On my Apple TV, I use Infuse Pro to watch my videos (I have the same problem with Plex). However, I can’t see the folder I added. I can’t see it in Plex either. The first image shows the folder on my Mac, and the second image shows what I see in Plex (I can’t see my folder). Do you have any idea what the problem might be? Thank you for your help. ![Capture d’écran 2026-06-18 à 07.20.14](https://global.discourse-cdn.com/plex/original/4X/2/9/0/29012e4a5e706d3831e49f0015eff0b1f0fef6c7.png) ![Capture d’écran 2026-06-18 à 07.28.28](https://global.discourse-cdn.com/plex/original/4X/7/3/b/73b201823443dab88e901ce245e4741c01ba661b.jpeg) ---
**Author:** ![napolij](https://avatars.discourse-cdn.com/v4/letter/n/a4c791/32.png) [@napolij](https://forums.plex.tv/u/napolij)\ **Post date:** [June 18, 2026, 5:35am UTC](https://forums.plex.tv/t/server-problems/939797/2 "2026-06-18T05:35:47Z")
Since Mac are a little bit unix-y, my first guess would be permissions or ownership. Also, maybe the Plex server didn’t get notification of the new files. I’ve never used a Mac, but if you go into a terminal, is there a “touch” command? On my linux system, I’d so something like “touch \*.mp4” to alter the file modification times. You could also do a [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064), but the touch command is a bit quicker. ---
**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\ **Post date:** [June 18, 2026, 5:49am UTC](https://forums.plex.tv/t/server-problems/939797/3 "2026-06-18T05:49:58Z")
A quick look reveals Naming could be the issue. Example: Zodiaque \> Zodiaque - S01E01.mp4 ---
**Author:** ![napolij](https://avatars.discourse-cdn.com/v4/letter/n/a4c791/32.png) [@napolij](https://forums.plex.tv/u/napolij)\ **Post date:** [June 18, 2026, 6:03am UTC](https://forums.plex.tv/t/server-problems/939797/4 "2026-06-18T06:03:32Z")
Ah, good catch, I completely overlooked that. That is exactly the problem. Duplicated in my testing library. ---
**Author:** ![Midas7420](https://avatars.discourse-cdn.com/v4/letter/m/f07891/32.png) [@Midas7420](https://forums.plex.tv/u/Midas7420)\ **Post date:** [June 18, 2026, 6:06am UTC](https://forums.plex.tv/t/server-problems/939797/5 "2026-06-18T06:06:52Z")
Many thank’s Work fine