# Server Randomly Crashes / Freezes up

**URL:** <https://forums.plex.tv/t/server-randomly-crashes-freezes-up/614085>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [July 16, 2020, 3:50am UTC](https://forums.plex.tv/t/server-randomly-crashes-freezes-up/614085 "2020-07-16T03:50:44Z")\
**Posts on this page:** 1\
**Showing post:** 5

<div class="post-metadata">

**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [July 17, 2020, 10:37pm UTC](https://forums.plex.tv/t/server-randomly-crashes-freezes-up/614085/5 "2020-07-17T22:37:26Z")

</div>

This was a deadlock where we ended up with all request handling being blocked

Last completed request was at 20:45:24

```auto
Jul 15, 2020 20:45:24.572 [0x7ff448ff5700] DEBUG - Request: [10.0.1.179:56360 (Allowed Network (Subnet))] GET /activities (175 live) TLS GZIP Signed-in Token (Treverr)
Jul 15, 2020 20:45:24.572 [0x7ff8aaffd700] DEBUG - Completed: [10.0.1.179:56360] 200 GET /activities (175 live) TLS GZIP 0ms 517 bytes (pipelined: 2)

```

After that all request got queued up after passing authentication

Deadlocks can only be investigated through process dumps coupled with the debug logs

This is one of several forum posts outlining how to get diagnostics for a deadlock

> [@Random Crashing \> Centos 7](https://forums.plex.tv/t/random-crashing-centos-7/331372/4):
>
> It does appear to have deadlocked around 17:07 - but the load on the server was running high for quite a while and there may have been some hung requests from before that time Deadlocks need specific diagnostics - getting list of connections and process dump as well as logs. I will give the details below There has not been a recent deadlock fix released - however i think it is important to be running on the latest version available and i would recommend updating to 1.14.0.5465 One element o…

---

_[View the full topic](https://forums.plex.tv/t/server-randomly-crashes-freezes-up/614085)._
