# Server running, but stops responding

**URL:** <https://forums.plex.tv/t/server-running-but-stops-responding/708240>\
**Category:** General Discussions\
**Created:** [April 9, 2021, 2:51pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240 "2021-04-09T14:51:13Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![kallsop](https://avatars.discourse-cdn.com/v4/letter/k/278dde/32.png) [@kallsop](https://forums.plex.tv/u/kallsop)\
**Post date:** [April 9, 2021, 2:51pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240/1 "2021-04-09T14:51:13Z")

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Start PC, Plex server is running, clients can connect. Somewhere over the next week or so, clients see a dead server. But the Task Manager shows Plex Media Server (32 bit) is running. The local web page does not load - [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web).

Kill the server and relaunch the app. The server starts up in Task Manager, still appears dead, but after 10 to 15 minutes the local web page will load.

Where to begin fixing this?

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**Author:** ![kallsop](https://avatars.discourse-cdn.com/v4/letter/k/278dde/32.png) [@kallsop](https://forums.plex.tv/u/kallsop)\
**Post date:** [June 3, 2021, 1:02pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240/2 "2021-06-03T13:02:50Z")

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Dead again. No response when opening the Plex web page, on the same PC as the Plex server is running. Task Manager shows the server is running and consuming CPU cycles. Doing what? Killing the server and manually restarting, still dead. Reboot the PC, the server works again. Rinse and repeat about once a week.

![image](https://global.discourse-cdn.com/plex/original/3X/b/b/bb1b4ece5b3a135252ba82703676c650271cebc2.png)

 ![image](https://global.discourse-cdn.com/plex/original/3X/0/6/0602a19178afc220ba3bea295c41511265cd7eb5.png)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 3, 2021, 1:09pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240/3 "2021-06-03T13:09:04Z")

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Your server version is relatively old.  
There were several updates released in between which might have helped.

> [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/409):
>
> Plex Media Server 1.22.1.4200 is now available to Plex Pass users in the Beta update channel. NEW: (Library) Improved search handling of non-Latin scripts (#7896) (Library) Improved search handling of punctuation (#7833) (Web) Updated to 4.52.2 Updated Translations. FIXES: (Butler) The scheduled job to refresh local metadata could use a lot or memory. (Gaming) Allow h/w encoding for parallel N64 core. (Gaming) Fix for games not saving state on Windows. (Gaming) Move to using nearest neighb…

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**Author:** ![kallsop](https://avatars.discourse-cdn.com/v4/letter/k/278dde/32.png) [@kallsop](https://forums.plex.tv/u/kallsop)\
**Post date:** [June 10, 2021, 1:10pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240/4 "2021-06-10T13:10:07Z")

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Updated to newest server. Within a week, dead again, cannot open local web page and clients cannot connect. Using almost 13% CPU though?

 ![image](https://global.discourse-cdn.com/plex/original/3X/d/a/da22d14a26c0d2e2cda8971afb5fb6cf5e2c646c.png)

:

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**Author:** ![kallsop](https://avatars.discourse-cdn.com/v4/letter/k/278dde/32.png) [@kallsop](https://forums.plex.tv/u/kallsop)\
**Post date:** [August 9, 2021, 4:31pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240/5 "2021-08-09T16:31:22Z")

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I got drastic and it seems to have worked. Completely uninstalled Plex server, reboot, reinstalled, set up the configurations, folders, etc. and it has been running for weeks now without locking up.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 7, 2021, 4:32pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240/6 "2021-11-07T16:32:18Z")

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