# Server seems offline when not

**URL:** <https://forums.plex.tv/t/server-seems-offline-when-not/932873>\
**Category:** Plex Players\
**Tags:** server-windows\
**Created:** [October 25, 2025, 11:35pm UTC](https://forums.plex.tv/t/server-seems-offline-when-not/932873 "2025-10-25T23:35:51Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![daldrich](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/daldrich/32/14585_2.png) [@daldrich](https://forums.plex.tv/u/daldrich)\
**Post date:** [October 25, 2025, 11:35pm UTC](https://forums.plex.tv/t/server-seems-offline-when-not/932873/1 "2025-10-25T23:35:51Z")

</div>

Server Version#:  
Player Version#:2025.27.0 (1288)  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Can’t access server. Was working in past. Logs showing missing files. Have reinstalled app on iOS.

2025/10/25 19:20:51.283 (8554789) ➖ (private) | [checkForExistingDownloads]  
2025/10/25 19:20:51.297 (8554902) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.333 (8554789) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.350 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.358 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.378 (8554790) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.385 (8554902) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.399 (8554902) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.409 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.409 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.430 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.445 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.445 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.454 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.517 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.666 (8554901) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.703 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.828 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:51.973 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.396 (8554789) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.408 (8554789) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.431 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.431 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.451 (8554294) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.479 (8554901) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.479 (8554901) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:20:56.494 (8554284) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:019 [t9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/pins/390040067](https://clients.plex.tv/api/v2/pins/390040067) 110ms  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:236 [t9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user?includeSubscriptions=1](https://clients.plex.tv/api/v2/user?includeSubscriptions=1) 216ms  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:281 [t9oiugixu3qdbwmbiwoa4pnz] [Download Metadata] Initializing  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:281 [t9oiugixu3qdbwmbiwoa4pnz] [Downloads] Initializing queue  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:283 [t9oiugixu3qdbwmbiwoa4pnz] [User] Skipping token check, last run: 24 seconds ago  
2025/10/25 19:21:01.024 (8554284) ➖ (private) | 10/25/2025 19:20:51:285 [t9oiugixu3qdbwmbiwoa4pnz] [Vizbee] Relinking Vizbee HomeSSO SDK  
2025/10/25 19:21:01.024 (8554284) ➖ (private) | 10/25/2025 19:20:51:285 [t9oiugixu3qdbwmbiwoa4pnz] [Vizbee] Already initialized, skipping re-initialization  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:321 [daldricht9oiugixu3qdbwmbiwoa4pnz] [MigrateDownload] Starting migration for user: 097b0f97ae03f76b  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:336 [daldricht9oiugixu3qdbwmbiwoa4pnz] [MigrateDownload] Migration completed for user: 097b0f97ae03f76b  
2025/10/25 19:21:01.024 (8554284) ➖ (private) | 10/25/2025 19:20:51:336 [daldricht9oiugixu3qdbwmbiwoa4pnz] [NanoDownloads] Checking if downloads need to be migrated  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:338 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/settings/opt\_outs](https://clients.plex.tv/api/v2/user/settings/opt_outs) 73ms  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:338 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/view\_state\_sync](https://clients.plex.tv/api/v2/user/view_state_sync) 70ms  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:341 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/shared\_sources/received](https://clients.plex.tv/api/v2/shared_sources/received) 65ms  
2025/10/25 19:21:01.024 (8554284) 🔧 (private) | 10/25/2025 19:20:51:365 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/privacy](https://clients.plex.tv/api/v2/user/privacy) 74ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:366 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/097b0f97ae03f76b/settings/bulk?sharedSettings=1&settings[][key]=favoriteLibraries](https://clients.plex.tv/api/v2/user/097b0f97ae03f76b/settings/bulk?sharedSettings=1&settings%5B%5D%5Bkey%5D=favoriteLibraries) 88ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:367 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/097b0f97ae03f76b/settings/bulk?sharedSettings=1&settings[][key]=adOnboarding](https://clients.plex.tv/api/v2/user/097b0f97ae03f76b/settings/bulk?sharedSettings=1&settings%5B%5D%5Bkey%5D=adOnboarding) 78ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:369 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/profile](https://clients.plex.tv/api/v2/user/profile) 56ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:377 [daldricht9oiugixu3qdbwmbiwoa4pnz] [FavoriteLibraries] Updating local favorite libraries to match shared libraries  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:399 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/consent](https://clients.plex.tv/api/v2/user/consent) 90ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:418 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 500 [https://luma.plex.tv/api/screen/account/ads-consent](https://luma.plex.tv/api/screen/account/ads-consent) 132ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:419 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/home/users](https://clients.plex.tv/api/v2/home/users) 103ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:420 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/shared\_servers/received/accepted](https://clients.plex.tv/api/v2/shared_servers/received/accepted) 146ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:431 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/features](https://clients.plex.tv/api/v2/features) 116ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:436 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/resources?includeHttps=1&includeRelay=1&includeIPv6=0](https://clients.plex.tv/api/v2/resources?includeHttps=1&includeRelay=1&includeIPv6=0) 165ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:449 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Testing all 2 connection(s) for Plex\_Torres  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:449 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Downloads] Updating background user info  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:457 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Testing connection for Plex\_Torres at [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400)  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:462 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/consent](https://clients.plex.tv/api/v2/user/consent) 179ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:659 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://luma.plex.tv/api/navigation?flat=1](https://luma.plex.tv/api/navigation?flat=1) 311ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:814 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 204 [https://luma.plex.tv/api/screen/account/ads-consent](https://luma.plex.tv/api/screen/account/ads-consent) 464ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:51:965 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 204 [https://luma.plex.tv/api/screen/discover/onboarding?accept204=1](https://luma.plex.tv/api/screen/discover/onboarding?accept204=1) 612ms  
2025/10/25 19:21:01.025 (8554284) 🔧 (private) | 10/25/2025 19:20:56:556 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/user/097b0f97ae03f76b/settings/bulk?sharedSettings=1&settings[][key]=adOnboarding](https://clients.plex.tv/api/v2/user/097b0f97ae03f76b/settings/bulk?sharedSettings=1&settings%5B%5D%5Bkey%5D=adOnboarding) 113ms  
2025/10/25 19:21:02.911 (8554789) ➖ (private) | check local network permission with timeout 1  
2025/10/25 19:21:03.330 (8554909) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:21:03.346 (8554910) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:01:463 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Fetch timeout GET [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers) 10006ms  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:01:470 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Testing connection for Plex\_Torres at [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443)  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:03:320 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] GET 401 [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers) 1849ms  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:03:321 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] No connections available for Plex\_Torres  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:03:340 [daldricht9oiugixu3qdbwmbiwoa4pnz] [LiveTVOTASources] Initializing Live TV OTA sources. 0 servers.  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:03:372 [daldricht9oiugixu3qdbwmbiwoa4pnz] [FavoriteLibraries] Library not found for Movies. Server: Plex\_Torres. Status: notConnected  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:03:372 [daldricht9oiugixu3qdbwmbiwoa4pnz] [FavoriteLibraries] Library not found for TV Shows. Server: Plex\_Torres. Status: notConnected  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:05:507 [daldricht9oiugixu3qdbwmbiwoa4pnz] [LumaScreen] Skipping luma refresh for screen  
2025/10/25 19:21:11.469 (8554294) 🔧 (private) | 10/25/2025 19:21:05:507 [daldricht9oiugixu3qdbwmbiwoa4pnz] [PersonalMediaHomeData] Refreshing data  
2025/10/25 19:21:26.215 (8554910) 🔧 (private) | 10/25/2025 19:21:16:212 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Testing all 2 connection(s) for Plex\_Torres  
2025/10/25 19:21:26.215 (8554910) 🔧 (private) | 10/25/2025 19:21:16:223 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Testing connection for Plex\_Torres at [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400)  
2025/10/25 19:21:36.234 (8554910) 🔧 (private) | 10/25/2025 19:21:26:231 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Fetch timeout GET [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers) 10007ms  
2025/10/25 19:21:36.234 (8554910) 🔧 (private) | 10/25/2025 19:21:26:242 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Testing connection for Plex\_Torres at [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443)  
2025/10/25 19:21:36.234 (8554910) 🔧 (private) | 10/25/2025 19:21:26:673 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] GET 401 [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers) 431ms  
2025/10/25 19:21:36.235 (8554910) 🔧 (private) | 10/25/2025 19:21:26:674 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] No connections available for Plex\_Torres  
2025/10/25 19:21:36.235 (8554910) 🔧 (private) | 10/25/2025 19:21:28:380 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Fetch timeout GET [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers) 10001ms  
2025/10/25 19:21:36.235 (8554910) 🔧 (private) | 10/25/2025 19:21:28:437 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] GET 401 [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers) 48ms  
2025/10/25 19:22:07.052 (8554236) ➖ (private) | willResignActiveNotification  
2025/10/25 19:22:07.060 (8554652) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:22:08.146 (8554236) ➖ (private) | [handleBridgeAppEnterBackground]  
2025/10/25 19:22:08.147 (8554236) ➖ (private) | didEnterBackgroundNotification  
2025/10/25 19:22:08.157 (8554901) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: true  
2025/10/25 19:22:08.157 (8554901) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:22:08.157 (8554901) 🔧 (private) | 0 errored  
  
2025/10/25 19:22:08.180 (8554901) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:22:08.186 (8554901) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:22:08.449 (8554909) 🔧 (private) | 10/25/2025 19:22:08:448 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Fetch timeout GET [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers) 10004ms  
2025/10/25 19:25:58.256 (8554652) 🔧 (private) | 10/25/2025 19:22:08:952 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] GET 401 [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers) 502ms  
2025/10/25 19:25:58.259 (8554236) ➖ (private) | [handleBridgeAppEnterForeground]  
2025/10/25 19:25:58.261 (8554652) ⚠ (private) | The file “background\_tasks.json” couldn’t be opened because there is no such file.  
2025/10/25 19:25:58.283 (8558336) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: false  
2025/10/25 19:25:58.283 (8558336) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:25:58.283 (8558336) 🔧 (private) | 0 errored  
  
2025/10/25 19:25:58.534 (8554236) ➖ (private) | didBecomeActiveNotification  
2025/10/25 19:25:58.544 (8555841) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:25:58.544 (8554236) 🔧 (private) | Restoring to full player.  
2025/10/25 19:25:58.544 (8554236) 🔧 (private) | Stopping Picture in Picture but Picture in Picture is not active.  
2025/10/25 19:25:59.816 (8555224) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:26:05.437 (8558335) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:26:05.449 (8558335) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:26:08.263 (8555841) 🔧 (private) | 10/25/2025 19:25:58:534 [daldricht9oiugixu3qdbwmbiwoa4pnz] [User] Skipping token check, last run: 332 seconds ago  
2025/10/25 19:26:08.263 (8555841) 🔧 (private) | 10/25/2025 19:25:58:534 [daldricht9oiugixu3qdbwmbiwoa4pnz] AppState changed from background to active. Refreshing data…  
2025/10/25 19:26:08.263 (8555841) 🔧 (private) | 10/25/2025 19:25:59:804 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/home/users](https://clients.plex.tv/api/v2/home/users) 148ms  
2025/10/25 19:26:08.263 (8555841) 🔧 (private) | 10/25/2025 19:26:08:257 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Fetch timeout GET [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers) 10002ms  
2025/10/25 19:26:18.737 (8558335) 🔧 (private) | 10/25/2025 19:26:08:735 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] GET 401 [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers) 468ms  
2025/10/25 19:26:18.737 (8558335) 🔧 (private) | 10/25/2025 19:26:15:310 [daldricht9oiugixu3qdbwmbiwoa4pnz] [LumaScreen] Skipping luma refresh for screen  
2025/10/25 19:26:18.737 (8558335) 🔧 (private) | 10/25/2025 19:26:15:310 [daldricht9oiugixu3qdbwmbiwoa4pnz] [PersonalMediaHomeData] Refreshing data  
2025/10/25 19:26:25.885 (8554236) ➖ (private) | willResignActiveNotification  
2025/10/25 19:26:25.896 (8558522) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:26:27.064 (8554236) ➖ (private) | [handleBridgeAppEnterBackground]  
2025/10/25 19:26:27.065 (8554236) ➖ (private) | didEnterBackgroundNotification  
2025/10/25 19:26:27.076 (8558522) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: true  
2025/10/25 19:26:27.076 (8558522) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:26:27.076 (8558522) 🔧 (private) | 0 errored  
  
2025/10/25 19:26:27.092 (8558335) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:26:27.111 (8558675) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:29:06.409 (8554236) ➖ (private) | [handleBridgeAppEnterForeground]  
2025/10/25 19:29:06.411 (8558762) ⚠ (private) | The file “background\_tasks.json” couldn’t be opened because there is no such file.  
2025/10/25 19:29:06.428 (8558524) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: false  
2025/10/25 19:29:06.428 (8558524) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:29:06.428 (8558524) 🔧 (private) | 0 errored  
  
2025/10/25 19:29:06.692 (8554236) ➖ (private) | didBecomeActiveNotification  
2025/10/25 19:29:06.703 (8558335) 🔧 (private) | 10/25/2025 19:29:06:692 [daldricht9oiugixu3qdbwmbiwoa4pnz] [User] Skipping token check, last run: 520 seconds ago  
2025/10/25 19:29:06.704 (8558335) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:29:06.707 (8554236) 🔧 (private) | Restoring to full player.  
2025/10/25 19:29:06.707 (8554236) 🔧 (private) | Stopping Picture in Picture but Picture in Picture is not active.  
2025/10/25 19:29:07.969 (8560196) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:29:14.453 (8560196) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:29:14.464 (8560196) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:29:16.697 (8560196) 🔧 (private) | 10/25/2025 19:29:06:692 [daldricht9oiugixu3qdbwmbiwoa4pnz] AppState changed from background to active. Refreshing data…  
2025/10/25 19:29:16.697 (8560196) 🔧 (private) | 10/25/2025 19:29:07:954 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/home/users](https://clients.plex.tv/api/v2/home/users) 153ms  
2025/10/25 19:29:16.697 (8560196) 🔧 (private) | 10/25/2025 19:29:16:413 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Fetch timeout GET [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers) 10005ms  
2025/10/25 19:29:26.968 (8560354) 🔧 (private) | 10/25/2025 19:29:16:961 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] GET 401 [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers) 542ms  
2025/10/25 19:29:46.049 (8554236) ➖ (private) | willResignActiveNotification  
2025/10/25 19:29:46.059 (8560502) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:29:47.148 (8554236) ➖ (private) | [handleBridgeAppEnterBackground]  
2025/10/25 19:29:47.148 (8554236) ➖ (private) | didEnterBackgroundNotification  
2025/10/25 19:29:47.159 (8558762) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: true  
2025/10/25 19:29:47.159 (8558762) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:29:47.159 (8558762) 🔧 (private) | 0 errored  
  
2025/10/25 19:29:47.170 (8560501) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:29:47.184 (8560501) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:30:15.931 (8554236) ➖ (private) | [handleBridgeAppEnterForeground]  
2025/10/25 19:30:15.931 (8560500) ⚠ (private) | The file “background\_tasks.json” couldn’t be opened because there is no such file.  
2025/10/25 19:30:15.948 (8560501) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: false  
2025/10/25 19:30:15.948 (8560501) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:30:15.948 (8560501) 🔧 (private) | 0 errored  
  
2025/10/25 19:30:16.199 (8554236) ➖ (private) | didBecomeActiveNotification  
2025/10/25 19:30:16.207 (8554236) 🔧 (private) | Restoring to full player.  
2025/10/25 19:30:16.207 (8554236) 🔧 (private) | Stopping Picture in Picture but Picture in Picture is not active.  
2025/10/25 19:30:16.208 (8560998) 🔧 (private) | 10/25/2025 19:30:16:199 [daldricht9oiugixu3qdbwmbiwoa4pnz] [User] Skipping token check, last run: 589 seconds ago  
2025/10/25 19:30:16.209 (8560998) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:30:17.715 (8555841) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:30:20.082 (8560503) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:30:20.095 (8560503) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:30:23.940 (8554236) ➖ (private) | willResignActiveNotification  
2025/10/25 19:30:23.947 (8561080) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:30:24.751 (8554236) ➖ (private) | [handleBridgeAppEnterBackground]  
2025/10/25 19:30:24.752 (8554236) ➖ (private) | didEnterBackgroundNotification  
2025/10/25 19:30:24.763 (8560641) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: true  
2025/10/25 19:30:24.763 (8560641) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:30:24.763 (8560641) 🔧 (private) | 0 errored  
  
2025/10/25 19:30:24.771 (8561080) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:30:24.792 (8561081) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:31:17.320 (8561797) 🔧 (private) | 10/25/2025 19:30:16:199 [daldricht9oiugixu3qdbwmbiwoa4pnz] AppState changed from background to active. Refreshing data…  
2025/10/25 19:31:17.320 (8561797) 🔧 (private) | 10/25/2025 19:30:17:698 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/home/users](https://clients.plex.tv/api/v2/home/users) 395ms  
2025/10/25 19:31:17.324 (8554236) ➖ (private) | [handleBridgeAppEnterForeground]  
2025/10/25 19:31:17.325 (8560998) ⚠ (private) | The file “background\_tasks.json” couldn’t be opened because there is no such file.  
2025/10/25 19:31:17.341 (8561080) 🔧 (private) | Adding 0 download requests - startTasksImmediately: true, useBackgroundSession: false  
2025/10/25 19:31:17.341 (8561080) 🔧 (private) | 0 successfully added  
  
2025/10/25 19:31:17.341 (8561080) 🔧 (private) | 0 errored  
  
2025/10/25 19:31:17.586 (8554236) ➖ (private) | didBecomeActiveNotification  
2025/10/25 19:31:17.593 (8561081) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:31:17.600 (8554236) 🔧 (private) | Restoring to full player.  
2025/10/25 19:31:17.600 (8554236) 🔧 (private) | Stopping Picture in Picture but Picture in Picture is not active.  
2025/10/25 19:31:19.183 (8561798) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:31:21.536 (8560502) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:31:21.552 (8560502) ⚠ (private) | File does not exist at path: /var/mobile/Containers/Data/Application/92D8F007-8835-41A9-94DA-43E2406B86DB/Library/Application Support/downloads  
2025/10/25 19:31:27.330 (8561798) 🔧 (private) | 10/25/2025 19:31:17:586 [daldricht9oiugixu3qdbwmbiwoa4pnz] [User] Skipping token check, last run: 651 seconds ago  
2025/10/25 19:31:27.331 (8561798) 🔧 (private) | 10/25/2025 19:31:17:586 [daldricht9oiugixu3qdbwmbiwoa4pnz] AppState changed from background to active. Refreshing data…  
2025/10/25 19:31:27.331 (8561798) 🔧 (private) | 10/25/2025 19:31:19:166 [daldricht9oiugixu3qdbwmbiwoa4pnz] [fetchJson] GET 200 [https://clients.plex.tv/api/v2/home/users](https://clients.plex.tv/api/v2/home/users) 472ms  
2025/10/25 19:31:27.331 (8561798) 🔧 (private) | 10/25/2025 19:31:27:321 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] Fetch timeout GET [https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers](https://192-168-18-14.12fea82a96854832be7900dbf916ca25.plex.direct:32400/media/providers) 10007ms  
2025/10/25 19:31:37.577 (8560998) 🔧 (private) | 10/25/2025 19:31:27:573 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Downloads] size: 0 for 0 file(s)  
2025/10/25 19:31:37.577 (8560998) 🔧 (private) | 10/25/2025 19:31:27:821 [daldricht9oiugixu3qdbwmbiwoa4pnz] [Connections] GET 401 [https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers](https://45-79-129-106.12fea82a96854832be7900dbf916ca25.plex.direct:8443/media/providers) 488ms

C

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 23, 2026, 11:36pm UTC](https://forums.plex.tv/t/server-seems-offline-when-not/932873/2 "2026-01-23T23:36:30Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.