# Server settings are unavailable
**URL:** https://forums.plex.tv/t/server-settings-are-unavailable/641464
**Category:** General Discussions
**Created:** [October 9, 2020, 6:22pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464 "2020-10-09T18:22:46Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@bobbee01](https://forums.plex.tv/u/bobbee01)
#### Post date: [October 9, 2020, 6:22pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464/1 "2020-10-09T18:22:46Z")
When I access plex web on windows 1, all the attempts to access details results in the message **Server settings are unavailable**
I have 2 window PCs, only run one at a time. On one Pc I can access server settings, on the other I receive the message **Server settings are unavailable**
Any assistance would be appreciated, I am not a Plex guru.
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### Author:  [@bobbee01](https://forums.plex.tv/u/bobbee01)
#### Post date: [October 10, 2020, 10:08pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464/3 "2020-10-10T22:08:11Z")
No luck using the above.
I noticed that the server has a green check mark next to REMOTE ACCESS
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### Author:  [@bobbee01](https://forums.plex.tv/u/bobbee01)
#### Post date: [October 11, 2020, 2:43am UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464/5 "2020-10-11T02:43:00Z")
The correct server is selected, next to the server name is a green circle w/something inside
If I click on the server name, both servers names display
One shows ‘unavailable’ with a red triangle
The other is the correct server, a gold check and a the green circle
Underneath is displayed ’ Nearby’
Remote access is a green check mark
Everything under the settings tab displays ‘Server settings are unavailable’
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### Author:  [@bobbee01](https://forums.plex.tv/u/bobbee01)
#### Post date: [October 11, 2020, 9:12am UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464/7 "2020-10-11T09:12:14Z")
[Logs2.rar](https://forums.plex.tv/uploads/short-url/uYMnMKspUYUY49lOUJ1K8HLtfpH.rar) (4.8 MB)
I hope I compressed and sent ok.
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### Author:  [@bobbee01](https://forums.plex.tv/u/bobbee01)
#### Post date: [October 11, 2020, 5:00pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464/9 "2020-10-11T17:00:52Z")
I have 2 PCs with plex server running, usually one at a time.
They both use the same wireless router to connect to Roku.
They both access the same video files (over 1,000 files)
The videos work fine via Roku with both PCs, the problem is just the
**Server settings are unavailable** on one.
What is
```auto
http://127.0.0.1:0/system/agents/media ..................
```
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### Author:  [@bobbee01](https://forums.plex.tv/u/bobbee01)
#### Post date: [October 11, 2020, 10:29pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464/10 "2020-10-11T22:29:01Z")
I downloaded and installed ffmpeg, but it doesn’t execute ?
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 9, 2021, 10:29pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/641464/11 "2021-01-09T22:29:05Z")
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