# Server settings are unavailable **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [June 27, 2022, 10:12am UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723 "2022-06-27T10:12:30Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Ianik12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianik12/32/17948_2.png) [@Ianik12](https://forums.plex.tv/u/Ianik12)\ **Post date:** [June 27, 2022, 10:12am UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/1 "2022-06-27T10:12:30Z")
Server Version#: 1.27.1.5916-6b0e31a64 Player Version#: Hi all, I have updated to the latest PMS Windows version last Friday., since them I can’t access the server settings on any web interface I tried Chrome, Safari, Microsoft Edge. When I click on the spanner on the web interface I can access the main settings page. I can access all the pages related to my account, Plex Web and Satus (dashboard, Alerts, Conversion), but I try any page from Settings or Manage, I got the message Server Settings are unavailable. I can see the green tick next to the Remote Access section. I have tried to restart the server many times. I logged out of my account and re-log. I have re-claim the server but still no go. Everything was OK before the update. Thanks a lot for your help. ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 27, 2022, 12:00pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/2 "2022-06-27T12:00:46Z")
Just to make sure I understood this correctly: 1. the server settings are showing 2. when you try to access individual server setting sections you get an error message # Any errors showing in you [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![Ianik12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianik12/32/17948_2.png) [@Ianik12](https://forums.plex.tv/u/Ianik12)\ **Post date:** [June 27, 2022, 4:49pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/3 "2022-06-27T16:49:12Z")
Hi tom, Yes you are right. And now the server is crashing after one hour or two. I need to complete restart the windows server to have it live again with issue to access server settings still there! ---
**Author:** ![Ianik12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianik12/32/17948_2.png) [@Ianik12](https://forums.plex.tv/u/Ianik12)\ **Post date:** [June 27, 2022, 4:51pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/4 "2022-06-27T16:51:43Z")
I can’t see anything from the logs. Which log file would you be interested in? ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 27, 2022, 6:43pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/5 "2022-06-27T18:43:45Z")
Usually you can post the entire zip file (if you can download the logs through the Plex web app) or zip the entire logs folder. For this kind of general issue it might be enough to see `Plex Media Server.log` and its “numbered predecessors” (`Plex Media Server.[1-5].log`). ---
**Author:** ![Ianik12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianik12/32/17948_2.png) [@Ianik12](https://forums.plex.tv/u/Ianik12)\ **Post date:** [June 27, 2022, 8:32pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/6 "2022-06-27T20:32:18Z")
[Plex logs.zip](https://forums.plex.tv/uploads/short-url/2hzJhHhY5XnlpFnsW2cyMH59FRe.zip) (742.6 KB) I have zipped all the files in the log folder. I couldn’t use the option from the web interface as I can’t access it. Thanks in advance for your help! ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [June 27, 2022, 9:13pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/7 "2022-06-27T21:13:29Z")
Those logs are quite full of errors where the server fails to communicate with its components. Does your system run any security tools that might interfere with Plex’ local and network communication on the server itself? I guess this server is running on a Windows 8 machine? – not sure this will somehow mess things up… ---
**Author:** ![Ianik12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianik12/32/17948_2.png) [@Ianik12](https://forums.plex.tv/u/Ianik12)\ **Post date:** [June 28, 2022, 8:04am UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/8 "2022-06-28T08:04:48Z")
I have widows sever 2012 standard on it (similar base as windows 8) I have installed Norton 360 on it… maybe I shouldn’t have… ---
**Author:** ![Ianik12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianik12/32/17948_2.png) [@Ianik12](https://forums.plex.tv/u/Ianik12)\ **Post date:** [June 30, 2022, 7:05pm UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/9 "2022-06-30T19:05:11Z")
I did the update this morning and I still have the issue with the settings! ---
**Author:** ![Ianik12](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ianik12/32/17948_2.png) [@Ianik12](https://forums.plex.tv/u/Ianik12)\ **Post date:** [July 3, 2022, 9:00am UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/10 "2022-07-03T09:00:37Z")
I can see that few people have the same issue as me! > [@Server settings unavailable](https://forums.plex.tv/t/server-settings-unavailable/421114): > > Server Version#: 1.15.8.1198 Player Version#: 3.102.0 Recently, I have run into an issue where my server will take about 3 minutes to start Plex and will result in showing “Server settings unavailable”. Leading up to this, an unclean shutdown occurred and corrupted the library database. I have rolled this back (From a Plex automatic database backup from 3 days ago) but now I am encountering this issue. I did find that running Plex media server as administrator resolves the “Server settings un… I tried as well to give my user full control on the drive where Plex data has been installed but the issue is still there. Thankfully in the last 3 days the server has been stable but no accès to any settings. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 1, 2022, 9:01am UTC](https://forums.plex.tv/t/server-settings-are-unavailable/798723/11 "2022-10-01T09:01:19Z")
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