# Server Settings Unavailable after Upgrade **URL:** \ **Category:** General Discussions\ **Tags:** server-windows\ **Created:** [May 13, 2023, 3:25am UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937 "2023-05-13T03:25:48Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![kennwalker](https://avatars.discourse-cdn.com/v4/letter/k/ee7513/32.png) [@kennwalker](https://forums.plex.tv/u/kennwalker)\ **Post date:** [May 13, 2023, 3:25am UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/1 "2023-05-13T03:25:48Z")
I casually updated my Windows Plex Server and found that Server Settings were not available. I scoured the web. I scoured this site. I have tried all of the remedies that I could find including nuking the PMS install/regedit keys/files and restarting from a theoretically fresh install. Every current version of the PMS has issues. I tried 1.32.1.6999 and 1.32.2.7002 as fresh installs and they wouldn’t get past the “A Problem has been detected with a core component of Plex Media Server.”. So I installed 1-30-2-6563 and that would move past that point and I could fully set up the server and point it at libraries. It wasn’t serving files so well so I upgraded the PMS to the latest version through the web interface and I’m now stuck at “Server settings are unavailable” for any attempt to adjust the system. Yes, I’m using 127.0.0.1:32400 to access the PMS on the host Windows system. Windows is fully updated as well. I am attaching my logs from when I did the upgrade. [Plex Crash Uploader.log](https://forums.plex.tv/uploads/short-url/nJxLuyXO32dlhjE0w4rjyTmldGU.log) (539 Bytes) [Plex Tuner Service.log](https://forums.plex.tv/uploads/short-url/2GDzmAZY0OsqI7GqRVPvwSji3oW.log) (1.2 KB) [Plex Update Service.log](https://forums.plex.tv/uploads/short-url/vElDzkMJCu13jI4VzWacOc8WIkS.log) (1.5 KB) [Plex Media Server.1.log](https://forums.plex.tv/uploads/short-url/qv4QTECjZURohfklNrIyFExsQIL.log) (234.0 KB) [Plex Media Server.log](https://forums.plex.tv/uploads/short-url/in7IYf03xPgqOQRilx8adRoUX4b.log) (188.9 KB) ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [May 13, 2023, 3:28am UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/2 "2023-05-13T03:28:03Z")
There’s a few different methods on this page that might help > [@You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1): > > Warning: During these steps your Windows Plex server will be removed from any plex.tv account it has been connected to. The result will be that you won’t be able to acess it normally, unless you re-claim it. (Method 1 will try to do that automatically.) So you have been told to perform this procedure [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) in order to solve a problem accessing your server – but doing so requires you to edit the W… ---
**Author:** ![kennwalker](https://avatars.discourse-cdn.com/v4/letter/k/ee7513/32.png) [@kennwalker](https://forums.plex.tv/u/kennwalker)\ **Post date:** [May 13, 2023, 4:28am UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/3 "2023-05-13T04:28:00Z")
I went through the process (I used method 2) on the site, used a private browser to the local 127.0.0.1 server and port, logged in, reclaimed the server and it’s still the same result. “Server settings are unavailable.” To be clear, I can get to the status pages (Dashboard, Alerts, Conversions) but the Settings pages (starting at General) all result in “Server settings are unavailable” ---
**Author:** ![pl\_5309](https://avatars.discourse-cdn.com/v4/letter/p/2bfe46/32.png) [@pl\_5309](https://forums.plex.tv/u/pl_5309)\ **Post date:** [May 13, 2023, 9:37am UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/4 "2023-05-13T09:37:17Z")
The agents aren’t starting properly, seems to be happening with a few people running Windows. Sounds like permission errors so could be a Windows update or you accidently ran it using the Admin/different user. Another problem is the public IP changes part way through the startup, starts with the correct one and then it changes. VPN or Tailscale? But that messes with the ability to claim the server. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [May 13, 2023, 11:26am UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/5 "2023-05-13T11:26:06Z")
If you have updated to server 1.32.2.7002-86cfcc10c on Windows, stay away from it and downgrade a bit. It appears to have an issue where access to the server settings is either timing out (i.e. returning “Server settings are unavailable.”) in general or is at least excruciatingly slow. ---
**Author:** ![kennwalker](https://avatars.discourse-cdn.com/v4/letter/k/ee7513/32.png) [@kennwalker](https://forums.plex.tv/u/kennwalker)\ **Post date:** [May 13, 2023, 2:33pm UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/6 "2023-05-13T14:33:39Z")
OK - I downgraded to 1.32.0.6950 and everything works again as expected ---
**Author:** ![BWBlaylock](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@BWBlaylock](https://forums.plex.tv/u/BWBlaylock)\ **Post date:** [June 1, 2023, 6:42pm UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/7 "2023-06-01T18:42:51Z")
Plex Media Server 1.32.2.7100-248a2daf0 is still doing the same exact thing. ---
**Author:** ![Kennyisawesome](https://avatars.discourse-cdn.com/v4/letter/k/6bbea6/32.png) [@Kennyisawesome](https://forums.plex.tv/u/Kennyisawesome)\ **Post date:** [June 2, 2023, 1:02am UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/8 "2023-06-02T01:02:31Z")
Same issue with mine. Hoping for a fix soon. ---
**Author:** ![BWBlaylock](https://avatars.discourse-cdn.com/v4/letter/b/ac91a4/32.png) [@BWBlaylock](https://forums.plex.tv/u/BWBlaylock)\ **Post date:** [June 2, 2023, 6:44pm UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/9 "2023-06-02T18:44:12Z")
Sure seems like Plex a would make sure it worked with latest Windows before releasing it ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 31, 2023, 6:44pm UTC](https://forums.plex.tv/t/server-settings-unavailable-after-upgrade/840937/10 "2023-08-31T18:44:46Z")
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