# Server Setup

**URL:** https://forums.plex.tv/t/server-setup/833471
**Category:** Plex Media Server
**Tags:** server-windows, plex-web
**Created:** [March 5, 2023, 6:09pm UTC](https://forums.plex.tv/t/server-setup/833471 "2023-03-05T18:09:43Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![domsickles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/domsickles/32/300485_2.png) [@domsickles](https://forums.plex.tv/u/domsickles)
#### Post date: [March 5, 2023, 6:09pm UTC](https://forums.plex.tv/t/server-setup/833471/1 "2023-03-05T18:09:43Z")

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Server Version#: 1.31.2.6739-a87e876bd  
Player Version#:

 ![image](https://global.discourse-cdn.com/plex/original/4X/f/9/2/f921be402d791a2a78e8ea7fc6bb95d4efbfb98f.jpeg)

Recently upgraded my NVME drive. Went back in to install Plex Media server and this is what I see. I log in to the web app and it doesn’t allow me to add libraries. It tells me to download Plex Media Server (which I have).

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [March 5, 2023, 11:47pm UTC](https://forums.plex.tv/t/server-setup/833471/2 "2023-03-05T23:47:18Z")

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Your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) might show what’s going wrong.  
As the server itself got stuck during setup you’ll need to collect the log files manually (see procedure described in the link above).

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### Author: ![domsickles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/domsickles/32/300485_2.png) [@domsickles](https://forums.plex.tv/u/domsickles)
#### Post date: [March 6, 2023, 4:51am UTC](https://forums.plex.tv/t/server-setup/833471/3 "2023-03-06T04:51:57Z")

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[Plex Media Server Logs\_2023-03-05\_23-48-24.zip](https://forums.plex.tv/uploads/short-url/aWcNXB0vN6E4SiDKYVDeO26tlwp.zip) (3.5 MB)  
Please find attached my log file zip. I have no idea what I’m looking at in it.

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### Author: ![domsickles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/domsickles/32/300485_2.png) [@domsickles](https://forums.plex.tv/u/domsickles)
#### Post date: [March 6, 2023, 4:55am UTC](https://forums.plex.tv/t/server-setup/833471/4 "2023-03-06T04:55:16Z")

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also this is the address bar link i get:

[https://app.plex.tv/desktop/#!/setup/22aaf27a66830223a9e822cc82c570136f28ee57](https://app.plex.tv/desktop/#!/setup/22aaf27a66830223a9e822cc82c570136f28ee57)  
If I just go to [https://app.plex.tv/desktop/#!/](https://app.plex.tv/desktop/#!/) it sometimes works.  
but if I just go to app.plex.tv, it goes to the first link and I see attached picture

 ![image](https://global.discourse-cdn.com/plex/original/4X/5/b/9/5b9d5b20461bb9f4c2f639ba7837244c260d7048.png)

I click the “Got It!” button and see this:

 ![image](https://global.discourse-cdn.com/plex/original/4X/5/0/f/50f171e52d1b32bfead908bb8a8a2567cc1224da.png)

Then I get the original picture I posted.

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<div class="post-metadata">

### Author: ![domsickles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/domsickles/32/300485_2.png) [@domsickles](https://forums.plex.tv/u/domsickles)
#### Post date: [March 6, 2023, 2:48pm UTC](https://forums.plex.tv/t/server-setup/833471/5 "2023-03-06T14:48:08Z")

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So here is a link to another post with the exact same issue.

> [@A problem has been detected with a core component of Plex Media Server](https://forums.plex.tv/t/a-problem-has-been-detected-with-a-core-component-of-plex-media-server/833475):
>
> I’ve uninstalled and reinstalled and I keep getting the error. I can bypass by clicking on “Name” etc. but when I close out the browser tab or the app, next time I open them the process starts all over. Now I’m getting this message on a different machine (my PC, instead of the laptop where this issue started). Please help! EDIT: it’s also starting to happen to my PC as well. I found a way to bypass the problem at least. Go to the URL field on your browser and delete everything after “/index.htm…

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### Author: ![eric8bits](https://avatars.discourse-cdn.com/v4/letter/e/df788c/32.png) [@eric8bits](https://forums.plex.tv/u/eric8bits)
#### Post date: [March 6, 2023, 3:09pm UTC](https://forums.plex.tv/t/server-setup/833471/6 "2023-03-06T15:09:37Z")

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Same issue for me. I had to install an older version (1.30.2.6563) to setup my new server.

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<div class="post-metadata">

### Author: ![domsickles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/domsickles/32/300485_2.png) [@domsickles](https://forums.plex.tv/u/domsickles)
#### Post date: [March 6, 2023, 6:30pm UTC](https://forums.plex.tv/t/server-setup/833471/7 "2023-03-06T18:30:42Z")

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Lucky you had an older version…I don’t lol…

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<div class="post-metadata">

### Author: ![domsickles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/domsickles/32/300485_2.png) [@domsickles](https://forums.plex.tv/u/domsickles)
#### Post date: [March 6, 2023, 7:51pm UTC](https://forums.plex.tv/t/server-setup/833471/8 "2023-03-06T19:51:33Z")

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> [@A problem has been detected with a core component of Plex Media Server](https://forums.plex.tv/t/a-problem-has-been-detected-with-a-core-component-of-plex-media-server/833475/8):
>
> So with the help of another user eric8bits, he suggested installing an older version. I installed: plex-media-server-1-29-2-6364 which I downloaded from [Download Plex Media Server 1.29.2.6364 for Windows | Uptodown.com](https://plex-media-server.en.uptodown.com/windows/download/86226384) I completely uninstalled the Plex Media Server from my computer. Installed the earlier version. Loaded it up and where it hangs to finish the setup, this version just works perfectly. Once it’s done installing, it shows there is an update for the server. Knowing that I could ju…

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [March 6, 2023, 7:53pm UTC](https://forums.plex.tv/t/server-setup/833471/9 "2023-03-06T19:53:35Z")

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> [@domsickles](#):
>
> Lucky you had an older version

Try a newer one instead: [Plex Media Server - #559 by janoskk](https://forums.plex.tv/t/plex-media-server/30447/559)

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<div class="post-metadata">

### Author: ![domsickles](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/domsickles/32/300485_2.png) [@domsickles](https://forums.plex.tv/u/domsickles)
#### Post date: [March 6, 2023, 7:55pm UTC](https://forums.plex.tv/t/server-setup/833471/10 "2023-03-06T19:55:33Z")

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na, installed 1.29.2.6364 and it worked great. after the install, I let it update and now everything is working as it should.

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### Author: ![eric8bits](https://avatars.discourse-cdn.com/v4/letter/e/df788c/32.png) [@eric8bits](https://forums.plex.tv/u/eric8bits)
#### Post date: [March 6, 2023, 7:59pm UTC](https://forums.plex.tv/t/server-setup/833471/11 "2023-03-06T19:59:03Z")

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Nice! You’re welcome!

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 4, 2023, 7:59pm UTC](https://forums.plex.tv/t/server-setup/833471/12 "2023-06-04T19:59:51Z")

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