# Server shows "Offline" all the time on Android app

**URL:** <https://forums.plex.tv/t/server-shows-offline-all-the-time-on-android-app/866735>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 18, 2024, 11:11pm UTC](https://forums.plex.tv/t/server-shows-offline-all-the-time-on-android-app/866735 "2024-01-18T23:11:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![DocNice](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/docnice/32/316124_2.png) [@DocNice](https://forums.plex.tv/u/DocNice)\
**Post date:** [January 18, 2024, 11:11pm UTC](https://forums.plex.tv/t/server-shows-offline-all-the-time-on-android-app/866735/1 "2024-01-18T23:11:51Z")

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Server Version#: 1.85.0.4071-21128b56  
Player Version#: 10.7.0.5386

Hey all,

I’ve been driving myself absolutely nuts the last few days trying to figure this out. When I’m on the Android app, it always shows my computer as being ‘offline’. And when I press the 'stream button in it, (the app) it says ‘no players found.’ But I have Plex Server running. I’ve restarted both the PC & phone multiple times, reinstalled, and followed all the steps in the troubleshooting pages.

Any ideas what I might be doing wrong?

Thanks!

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 18, 2024, 11:59pm UTC](https://forums.plex.tv/t/server-shows-offline-all-the-time-on-android-app/866735/2 "2024-01-18T23:59:42Z")

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> [@DocNice](#):
>
> Server Version#: 1.85.0.4071-21128b56

That is version number of the desktop app not the server

If you look in the **More** menu in sidebar do you see the server multiple times?

Is it listed multiple times at [https://app.plex.tv/desktop/#!/settings/devices/pms](https://app.plex.tv/desktop/#!/settings/devices/pms) ?

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**Author:** ![DocNice](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/docnice/32/316124_2.png) [@DocNice](https://forums.plex.tv/u/DocNice)\
**Post date:** [January 19, 2024, 12:10am UTC](https://forums.plex.tv/t/server-shows-offline-all-the-time-on-android-app/866735/3 "2024-01-19T00:10:08Z")

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Hey Big,

Thanks for replying. I was just about to hop on here and let you guys know that I got it working.

Thanks again!

Be well.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 18, 2024, 12:10am UTC](https://forums.plex.tv/t/server-shows-offline-all-the-time-on-android-app/866735/4 "2024-04-18T00:10:57Z")

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