# Server stopped working

**URL:** <https://forums.plex.tv/t/server-stopped-working/933050>\
**Category:** Plex Media Server\
**Tags:** server-windows, roku\
**Created:** [October 30, 2025, 8:15pm UTC](https://forums.plex.tv/t/server-stopped-working/933050 "2025-10-30T20:15:23Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![mark6579](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@mark6579](https://forums.plex.tv/u/mark6579)\
**Post date:** [October 30, 2025, 8:15pm UTC](https://forums.plex.tv/t/server-stopped-working/933050/1 "2025-10-30T20:15:23Z")

</div>

Server Version#: 1.42.1.10060-4e8b05daf

Plex was working great with the Roku app, but now Roku says it can no longer find my computer. Is there a way to run the setup app again? I tried uninstalling and reinstalling, but the Setup Wizard does not launch. How can I get Roku to see my computer again?

Thanks for any help!

Mark

---

<div class="post-metadata">

**Author:** ![napolij](https://avatars.discourse-cdn.com/v4/letter/n/a4c791/32.png) [@napolij](https://forums.plex.tv/u/napolij)\
**Post date:** [October 30, 2025, 9:47pm UTC](https://forums.plex.tv/t/server-stopped-working/933050/2 "2025-10-30T21:47:50Z")

</div>

I don’t have a Roku but my first thought would be to go into your Plex settings, say from a laptop, and look at authorized devices. Un-authorize your Roku device. Perhaps that will force the app to go through the setup again

---

<div class="post-metadata">

**Author:** ![mark6579](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@mark6579](https://forums.plex.tv/u/mark6579)\
**Post date:** [October 30, 2025, 10:40pm UTC](https://forums.plex.tv/t/server-stopped-working/933050/3 "2025-10-30T22:40:59Z")

</div>

Thanks. I tried but no change. So bummed because it worked great until i had to create a new user on my computer.

---

<div class="post-metadata">

**Author:** ![napolij](https://avatars.discourse-cdn.com/v4/letter/n/a4c791/32.png) [@napolij](https://forums.plex.tv/u/napolij)\
**Post date:** [October 30, 2025, 10:43pm UTC](https://forums.plex.tv/t/server-stopped-working/933050/4 "2025-10-30T22:43:34Z")

</div>

My next thought would be to go into app settings on your Roku device and clear data & cache for the Plex app. I know you’ve uninstalled & reinstalled but perhaps some data remnants were left on the device.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 28, 2026, 10:44pm UTC](https://forums.plex.tv/t/server-stopped-working/933050/5 "2026-01-28T22:44:08Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.