# Server suddenly extremely slow and timing out?

**URL:** https://forums.plex.tv/t/server-suddenly-extremely-slow-and-timing-out/884671
**Category:** Plex Media Server
**Tags:** server-docker, smart-tv
**Created:** [August 7, 2024, 9:31pm UTC](https://forums.plex.tv/t/server-suddenly-extremely-slow-and-timing-out/884671 "2024-08-07T21:31:28Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![DarylG88](https://avatars.discourse-cdn.com/v4/letter/d/e68b1a/32.png) [@DarylG88](https://forums.plex.tv/u/DarylG88)
#### Post date: [August 7, 2024, 9:31pm UTC](https://forums.plex.tv/t/server-suddenly-extremely-slow-and-timing-out/884671/1 "2024-08-07T21:31:28Z")

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**Server Version#:** 1.40.4.8679  
**Player Version#:** 4.135.2 (web) and latest on LG TV  
**Setup:** Plex docker container on a Ubuntu Headless VM. VM has 8GB of RAM and 4x Cores. Media content is stored on NAS Storage.

This setup has been fine for several years but since around 2 days ago (6th of August) I have noticed it has significantly slowed down in performance - TV shows are taking 30-60 seconds to start if they load at all, on the LG TV specifically it’s completely timed out on occasion or stopped playback to buffer.

I first noticed the issue after updating the app on the LG TV however, it still happens on the web so I think it’s something server side. All playback is on the LAN.

**My troubleshooting so far:**

- I increased the VM from 4GB of RAM to 8GB, no improvement.
- I was on a previous version of the Server so I have redeployed the docker image which pulled down the latest version - no change.
- I have tried copying videos from the NAS SMB Share directly to my computer, it’s averaging 20Mbps which should be sufficient.
- Reviewed the VM metrics in Proxmox and the Plex metrics in Plex. I’m seeing less than 20% CPU and RAM being used whilst attempting to stream. Minimal network traffic too.
- It doesn’t seem linked to whether subtitles are on or off however, if I get it playing when subtitles are off, turning subtitles on leads to a very tense moment whilst we hope the service can recover.

I tried to review the logs but it seems to have downloaded 109 log files! I am hoping someone at Plex has a tool which can parse them better to help me identify the issue.

If I can’t resolve it, my next step will be to create a new VM and container but I’d prefer to avoid it if possible.

Any insights would be greatly appreciated. Thanks!

[Plex Media Server Logs\_2024-08-07\_22-04-01.zip](https://forums.plex.tv/uploads/short-url/hwfa8GF4ly2EkPUE9E6eKLU9Q17.zip) (6.7 MB)

**Edit** : SOLVED - It seems I had too many containers on one VM and one of them was hogging RAM. After I shut down 4 containers everything sprang back to life.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [November 5, 2024, 9:31pm UTC](https://forums.plex.tv/t/server-suddenly-extremely-slow-and-timing-out/884671/2 "2024-11-05T21:31:29Z")

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