# Server Unavailable after Roku update

**URL:** <https://forums.plex.tv/t/server-unavailable-after-roku-update/932544>\
**Category:** Plex Media Server\
**Tags:** server-windows, roku\
**Created:** [October 16, 2025, 5:16pm UTC](https://forums.plex.tv/t/server-unavailable-after-roku-update/932544 "2025-10-16T17:16:05Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![islandclaws](https://avatars.discourse-cdn.com/v4/letter/i/dec6dc/32.png) [@islandclaws](https://forums.plex.tv/u/islandclaws)\
**Post date:** [October 16, 2025, 5:16pm UTC](https://forums.plex.tv/t/server-unavailable-after-roku-update/932544/1 "2025-10-16T17:16:06Z")

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Server Version#: 1.42.2.10156  
Player Version#: 1.110.0.351-4e48eb83  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Recently, I was out of town, using Plex on my Roku, and noticed I lost server availability. I assumed this was my PC restarting; no biggie.

When I got home, and saw the update to the Roku app, I restarted my PC (where the server is housed), and continued to get the “Server Unavailable” message on my Roku (it’s built in to a TCL Series 6 TV); however, my library still shows up perfectly fine on my PC. All my friends’ libraries show up without issue.

So far I have:

- Ensured server and player are up-to-date
- Logged in and out of the Roku and my PC numerous times.
- Deleted Plex app and server, logged out on my TV, reinstalled both and logged back in
- Made sure remote access is Fully Accessible

Nothing works. And because Plex doesn’t offer any tech support (not even for those of us who bought a lifetime pass) I can’t get an answer. This is driving me insane because I did not make a single change to any settings at all; the ONLY thing that changed was Plex for Roku being updated. No matter what I do my library will not show up on Roku. Total nuclear annihilation of my Plex account aside, I haven’t got a clue how to fix this.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 14, 2026, 5:17pm UTC](https://forums.plex.tv/t/server-unavailable-after-roku-update/932544/2 "2026-01-14T17:17:01Z")

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