# Server Unavailable / Secure Connection Issue **URL:** \ **Category:** Plex Media Server\ **Tags:** server-nvidia-shield, android-mobile-legacy, android-tv, plex-web, smart-tv\ **Created:** [December 2, 2024, 12:32am UTC](https://forums.plex.tv/t/server-unavailable-secure-connection-issue/897615 "2024-12-02T00:32:00Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![kevdroid7316](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kevdroid7316/32/328448_2.png) [@kevdroid7316](https://forums.plex.tv/u/kevdroid7316)\ **Post date:** [December 2, 2024, 12:32am UTC](https://forums.plex.tv/t/server-unavailable-secure-connection-issue/897615/1 "2024-12-02T00:32:00Z")
Server Version#: 1.41.2.9200 Player Version#: 10.24.0.2257 I made a post about this a few days ago but it might have been too long or in the wrong category because i didn’t get any replies. Ill try to keep this one short but i can provide more info if requested. Basically, i run a server on Nvidia Shield and its constantly disconnecting saying either “server unavailable” or “unable to connect securely.” This can happen anywhere from a few times /day to 12 times /hour. It occurs on the server, local clients, and remote clients. I don’t know if i need new certificates or different network settings but im at a complete loss for how to solve this issue. I would really appreciate some help/guidance and I can provide more info if necessary. Thank you for your time. ---
**Author:** ![idamae.adams\_gmail.com](https://avatars.discourse-cdn.com/v4/letter/i/b3f665/32.png) [@idamae.adams\_gmail.com](https://forums.plex.tv/u/idamae.adams_gmail.com)\ **Post date:** [December 2, 2024, 12:48am UTC](https://forums.plex.tv/t/server-unavailable-secure-connection-issue/897615/2 "2024-12-02T00:48:13Z")
I’m having the same issue. Hadn’t used my nvidea shield in a while and I cannot get it to work the way it used to. Logging in via the web, I get: app.plex.tv is unable to connect to “SHIELD Android TV” securely Its “Secure connections” setting may be set to disabled, or you may need to adjust some settings on your network. You can [learn more about secure connections here](https://support.plex.tv/hc/en-us/articles/206225077-How-to-Use-Secure-Server-Connections). ---
**Author:** ![kevdroid7316](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kevdroid7316/32/328448_2.png) [@kevdroid7316](https://forums.plex.tv/u/kevdroid7316)\ **Post date:** [December 2, 2024, 1:05am UTC](https://forums.plex.tv/t/server-unavailable-secure-connection-issue/897615/3 "2024-12-02T01:05:31Z")
Yup, thats exactly what i get. Thanks for the reply hopefully this post gets a little more attention than my last. ---
**Author:** ![kevdroid7316](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kevdroid7316/32/328448_2.png) [@kevdroid7316](https://forums.plex.tv/u/kevdroid7316)\ **Post date:** [December 2, 2024, 11:08pm UTC](https://forums.plex.tv/t/server-unavailable-secure-connection-issue/897615/4 "2024-12-02T23:08:38Z")
Can anybody help me? ---
**Author:** ![tmanbez](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tmanbez/32/266767_2.png) [@tmanbez](https://forums.plex.tv/u/tmanbez)\ **Post date:** [December 10, 2024, 2:38pm UTC](https://forums.plex.tv/t/server-unavailable-secure-connection-issue/897615/5 "2024-12-10T14:38:39Z")
Having the same issue on 1.41.2.9200 with Shield TV Pro ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 10, 2025, 2:46pm UTC](https://forums.plex.tv/t/server-unavailable-secure-connection-issue/897615/7 "2025-03-10T14:46:40Z")
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