# Server unreachable?

**URL:** <https://forums.plex.tv/t/server-unreachable/941893>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [August 20, 2026, 2:50am UTC](https://forums.plex.tv/t/server-unreachable/941893 "2026-08-20T02:50:18Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![rachelperez584](https://avatars.discourse-cdn.com/v4/letter/r/a88e57/32.png) [@rachelperez584](https://forums.plex.tv/u/rachelperez584)\
**Post date:** [August 20, 2026, 2:50am UTC](https://forums.plex.tv/t/server-unreachable/941893/1 "2026-08-20T02:50:18Z")

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Hello! I just updated the windows server app, and now it’s saying my server is unreachable. I can’t access my library on the server or the app at all. For reference, I use an external hard drive. Can someone please help?