# Server update seriously messed up Plex **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [August 4, 2023, 11:13pm UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476 "2023-08-04T23:13:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![bigbooyah2000](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@bigbooyah2000](https://forums.plex.tv/u/bigbooyah2000)\ **Post date:** [August 4, 2023, 11:13pm UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476/1 "2023-08-04T23:13:52Z")
Server Version#: DSM 7.2-64570 Update 3 Player Version#: 1.29.2.6364 I’m not even sure if I’m posting in the correct section or not. But I’ve been stressing the entire day away regarding the update I did with my Synology. Once I got onto version 7, Plex stopped working immediately. I’ve even uninstalled and re-installed it to see if that would solve things. (Even restarted my server). And nothing’s working. ---
**Author:** ![shark2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shark2k/32/305908_2.png) [@shark2k](https://forums.plex.tv/u/shark2k)\ **Post date:** [August 4, 2023, 11:49pm UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476/2 "2023-08-04T23:49:15Z")
Do a search on the forum for “synology dsm 7” and you’ll get a bunch of results. If that doesn’t help you, I know @ChuckPa has been very helpful in working out these issues. -Shark2k ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [August 4, 2023, 11:58pm UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476/3 "2023-08-04T23:58:58Z")
> [@DSM 7 - Plex Media Server - Release Info & Migration instructions](https://forums.plex.tv/t/dsm-7-plex-media-server-release-info-migration-instructions/653717): > > Plex Media Server for Synology DSM 7 - Release This document is to share changes made with DSM 7 and resolve any unforeseen issues before you attempt migrating to DSM 7 for Plex use YOU ARE URGED TO READ THIS THREAD COMPLETELY BEFORE PROCEEDING OR ASKING QUESTIONS DO NOT INSTALL Synology BETA software UNLESS INSTRUCTED. This thread is a LIVING document. Expect it to change. Synology’s DiskStation Manager (DSM) has undergone significant changes in version 7.0. Many of those changes affected … ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 5, 2023, 12:09am UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476/4 "2023-08-05T00:09:46Z")
May I be of help? Recommended reading: (Scenario 2 is most common for folks) > [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/34): > > FAQ 27 - Migrating an existing PMS from DSM 6 to DSM 7 NOTICE: DSM 5 → [DSM 6] → DSM 7 First Step If you first started using Plex with DSM 5, then upgraded to DSM 6, because of a change internal to DSM 6, you will need to perform this step before you start the DSM 7 upgrade. If you never used DSM 5, or deleted the Plex share sometime during DSM 6, you can skip this step and continue with the normal upgrade steps Rename the existing Plex shared folder to Plex.old Create a new Pl… > [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/37): > > FAQ 29 - DSM 7 - Give PlexMediaServer access to your media When you migrate to DSM 7, are installing a server for the first time, or just adding a new shared folder / sub-folder for media , folks forget to read the popup at the end of every installation which tells them about how to set permissions. This FAQ shows in detail how to do what those instructions state. When might you need to perform these steps? When upgrading, changing permissions from Plex to PlexMediaServer is overlook… I’m available for questions and specific help. It’s not as hard as it looks but it DOES look scary ---
**Author:** ![bigbooyah2000](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@bigbooyah2000](https://forums.plex.tv/u/bigbooyah2000)\ **Post date:** [August 5, 2023, 2:13am UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476/5 "2023-08-05T02:13:46Z")
Got nearly everything back up and running (somehow). Now I just need a bit of guidance in adding a second volume for Plex. My shared folder only covers one drive. I’ve a second one to add as well. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 5, 2023, 2:50am UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476/6 "2023-08-05T02:50:56Z")
How do you have your storage on DSM itself defined? Did you define individual drives (NON-RAID) ? -or- Did you add all the drives into a single “Big Disk” RAID volume (which becomes volume1) ? Which synology model do you have ? Regarding moving everything over from DSM 6 → DSM 7, the “Plex” shared folder is empty now? Please remember, on DSM 7, the PlexMediaServer shared folder is fragile. Don’t put any media anywhere in there. (On DSM 7. PlexMediaServer is a non-privileged user and can’t fix permissions if broken) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 3, 2023, 2:51am UTC](https://forums.plex.tv/t/server-update-seriously-messed-up-plex/849476/7 "2023-11-03T02:51:53Z")
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