# Server Updates and Playlist Backup

**URL:** <https://forums.plex.tv/t/server-updates-and-playlist-backup/926014>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [July 15, 2025, 7:11pm UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014 "2025-07-15T19:11:40Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![ef9557\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@ef9557\_gmail\_com](https://forums.plex.tv/u/ef9557_gmail_com)\
**Post date:** [July 15, 2025, 7:11pm UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/1 "2025-07-15T19:11:40Z")

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Server Version#:  
Player Version#:  
I have not been able to update my server since I moved a year ago. It downloads but will not install.  
Additionally, the location to back up my playlists “Plug-in Support/Databases” can’t be found searching my system. Thanks

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 15, 2025, 7:18pm UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/2 "2025-07-15T19:18:31Z")

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> [@ef9557\_gmail\_com](#):
>
> I have not been able to update my server since I moved a year ago. It downloads but will not install.

1. verify and repair your database. It might be damaged. Use the .bat file from here, while Plex server is shut down (use its task tray icon to stop it) [DBRepair/Windows at master · ChuckPa/DBRepair · GitHub](https://github.com/ChuckPa/DBRepair/tree/master/Windows)
2. download the latest installer for the server from the link below. Uninstall the old server using the regular Apps control panel of Windows. Do NOT use any kind of “uninstaller” or System Cleaner app! Then reboot the machine and install the new server version.

> [@ef9557\_gmail\_com](#):
>
> Additionally, the location to back up my playlists “Plug-in Support/Databases” can’t be found searching my system.

The default location of the [Plex data folder](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) is in hidden folder. If you copy its address `%LOCALAPPDATA%\Plex Media Server` directly into the address bar of Windows file explorer and press Enter, you will be taken there directly.

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**Author:** ![ef9557\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@ef9557\_gmail\_com](https://forums.plex.tv/u/ef9557_gmail_com)\
**Post date:** [July 15, 2025, 10:11pm UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/3 "2025-07-15T22:11:47Z")

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Thanks Otto. I found the location for the backup. Do I Download the bat file and then execute it? I’ve never “fixed” anything before.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 16, 2025, 5:10am UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/4 "2025-07-16T05:10:40Z")

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> [@ef9557\_gmail\_com](#):
>
> Do I Download the bat file and then execute it?

Precisely.

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**Author:** ![ef9557\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@ef9557\_gmail\_com](https://forums.plex.tv/u/ef9557_gmail_com)\
**Post date:** [July 16, 2025, 4:35pm UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/5 "2025-07-16T16:35:11Z")

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> [@OttoKerner](#):
>
> download the latest installer for the server from the link below

I was able to run the bat file but didn’t see the link for the latest installer

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [July 17, 2025, 7:06am UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/6 "2025-07-17T07:06:35Z")

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Downloads - Plex Server

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**Author:** ![ef9557\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/e/8e8cbc/32.png) [@ef9557\_gmail\_com](https://forums.plex.tv/u/ef9557_gmail_com)\
**Post date:** [July 20, 2025, 11:21pm UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/7 "2025-07-20T23:21:14Z")

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Thank you very much, Otto. Everything is all up to date. Eric

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 18, 2025, 11:22pm UTC](https://forums.plex.tv/t/server-updates-and-playlist-backup/926014/8 "2025-10-18T23:22:04Z")

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