# Server version issue

**URL:** <https://forums.plex.tv/t/server-version-issue/349903>\
**Category:** General Discussions\
**Created:** [December 20, 2018, 4:37pm UTC](https://forums.plex.tv/t/server-version-issue/349903 "2018-12-20T16:37:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![abuelter](https://avatars.discourse-cdn.com/v4/letter/a/c5a1d2/32.png) [@abuelter](https://forums.plex.tv/u/abuelter)\
**Post date:** [December 20, 2018, 4:37pm UTC](https://forums.plex.tv/t/server-version-issue/349903/1 "2018-12-20T16:37:32Z")

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My server version of Plex is showing 1.9.6.4429. On my Roku, I am receiving an error message that 1.10.0 or higher is required to view the server data. In server settings, I can see my version number, but cannot update to a newer version. How do I get the correct server version?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [December 20, 2018, 4:43pm UTC](https://forums.plex.tv/t/server-version-issue/349903/2 "2018-12-20T16:43:08Z")

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[https://www.plex.tv/media-server-downloads/](https://www.plex.tv/media-server-downloads/)

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 20, 2018, 4:55pm UTC](https://forums.plex.tv/t/server-version-issue/349903/3 "2018-12-20T16:55:38Z")

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All you need to do is:

- Stop/quit/end Plex Server with the tray icon
- deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do **not** use 3rd party ‘Uninstaller’ software like Revo etc.)
- for safety, reboot Windows
- download the installation exe of the newer version and install it

(If you want to install an **older** version of PMS, take a look into `%LOCALAPPDATA%\Plex Media Server\Updates`)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 20, 2019, 5:04pm UTC](https://forums.plex.tv/t/server-version-issue/349903/4 "2019-03-20T17:04:20Z")

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