# Setting page does not load (iPad only)

**URL:** <https://forums.plex.tv/t/setting-page-does-not-load-ipad-only/935451>\
**Category:** Player Betas\
**Tags:** ios-beta\
**Created:** [January 14, 2026, 9:28pm UTC](https://forums.plex.tv/t/setting-page-does-not-load-ipad-only/935451 "2026-01-14T21:28:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Lazarus\_Long](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lazarus_long/32/333009_2.png) [@Lazarus\_Long](https://forums.plex.tv/u/Lazarus_Long)\
**Post date:** [January 14, 2026, 9:28pm UTC](https://forums.plex.tv/t/setting-page-does-not-load-ipad-only/935451/1 "2026-01-14T21:28:11Z")

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Server Version#: 1.43.0.10389  
Player Version#: 2026.0.0 (1500)

Basically the error is what the subject says. Running on iPad Mini and when trying to open the settings page it shows a black dialog with nothing on it.

Note - does work properly on iPhone though. Also, this was after installing over the top of the old (non “New Experience” version).

Ipad is running 26.1 (23B82)

Also after a delete/reinstall I’m still getting the same issue.

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**Author:** ![Lazarus\_Long](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lazarus_long/32/333009_2.png) [@Lazarus\_Long](https://forums.plex.tv/u/Lazarus_Long)\
**Post date:** [January 14, 2026, 9:32pm UTC](https://forums.plex.tv/t/setting-page-does-not-load-ipad-only/935451/2 "2026-01-14T21:32:59Z")

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Definitely a regression - going back to version 2025.31.1 (1461) and the issue does not exist there.

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<div class="post-metadata">

**Author:** ![Atomatth](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/atomatth/32/314355_2.png) [@Atomatth](https://forums.plex.tv/u/Atomatth)\
**Post date:** [January 15, 2026, 1:49am UTC](https://forums.plex.tv/t/setting-page-does-not-load-ipad-only/935451/3 "2026-01-15T01:49:09Z")

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We are aware. This issue was marked as urgent.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 15, 2026, 1:50am UTC](https://forums.plex.tv/t/setting-page-does-not-load-ipad-only/935451/5 "2026-04-15T01:50:19Z")

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