# Setting up Sharing

**URL:** <https://forums.plex.tv/t/setting-up-sharing/739358>\
**Category:** Plex Media Server\
**Tags:** server-windows, granting-access\
**Created:** [August 27, 2021, 11:50pm UTC](https://forums.plex.tv/t/setting-up-sharing/739358 "2021-08-27T23:50:13Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![david1963](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@david1963](https://forums.plex.tv/u/david1963)\
**Post date:** [August 27, 2021, 11:50pm UTC](https://forums.plex.tv/t/setting-up-sharing/739358/1 "2021-08-27T23:50:13Z")

</div>

I added my son to be able to watch movies from my server. I added him as a Friend. He is not able to see my server. He gets this message.

Not authorized  
You do not have access to this server

My remote access is green and it says Fully accessible outside your network.

Does anyone know what I need to do?

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 27, 2021, 11:57pm UTC](https://forums.plex.tv/t/setting-up-sharing/739358/2 "2021-08-27T23:57:06Z")

</div>

Have you only added his account as friend or did you also share libraries with the account?

> **[Creating and Managing Server Shares | Plex Support](https://support.plex.tv/articles/201105738-creating-and-managing-server-shares/)**
>
> You can easily share one or more of your libraries with family or friends. The ability to share is intended...

---

<div class="post-metadata">

**Author:** ![david1963](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@david1963](https://forums.plex.tv/u/david1963)\
**Post date:** [August 28, 2021, 12:32am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/3 "2021-08-28T00:32:50Z")

</div>

I also shared all the libraries on my server.

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 28, 2021, 12:34am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/4 "2021-08-28T00:34:01Z")

</div>

So… where exactly is your son getting that error message?  
Does he see your libraries in his app but they fail to open or are they not showing at all?

Does the issue persist after a forced quit/restart of the app?

---

<div class="post-metadata">

**Author:** ![david1963](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@david1963](https://forums.plex.tv/u/david1963)\
**Post date:** [August 28, 2021, 12:36am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/5 "2021-08-28T00:36:21Z")

</div>

He gave me is account information. I logged into his account. It shows the server, but nothing is under it. I can’t see anything.

---

<div class="post-metadata">

**Author:** ![david1963](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@david1963](https://forums.plex.tv/u/david1963)\
**Post date:** [August 28, 2021, 12:40am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/6 "2021-08-28T00:40:47Z")

</div>

I am using the web to access the server. I just get this message.

Not authorized  
You do not have access to this server

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [August 28, 2021, 12:41am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/7 "2021-08-28T00:41:59Z")

</div>

Please try to unshare those libraries and re-share them to verify if that fixes the issue.  
If it doesn’t – try the same with removing your son’s account as a friend and re-adding it, then re-share your libraries.

---

<div class="post-metadata">

**Author:** ![david1963](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@david1963](https://forums.plex.tv/u/david1963)\
**Post date:** [August 28, 2021, 12:42am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/8 "2021-08-28T00:42:16Z")

</div>

When I go to my account and sharing. It says I am sharing all my libraries.

---

<div class="post-metadata">

**Author:** ![david1963](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@david1963](https://forums.plex.tv/u/david1963)\
**Post date:** [August 28, 2021, 12:47am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/9 "2021-08-28T00:47:05Z")

</div>

I tried both of those. It is doing the same thing. I am seeing a small earth type icon under my picture that is grey.

By the way, thank you for helping me. I have been to Munich many times. I used to live in Neu Ulm a very long time ago.

---

<div class="post-metadata">

**Author:** ![david1963](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@david1963](https://forums.plex.tv/u/david1963)\
**Post date:** [August 28, 2021, 1:24am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/10 "2021-08-28T01:24:45Z")

</div>

I just discovered something. I went to my neighbor’s house and tried to log into my account with their wifi and it says my server is offline. Now I need to figure that out.

---

<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [August 28, 2021, 1:33am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/11 "2021-08-28T01:33:38Z")

</div>

Will likely need to see your [server logs.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 26, 2021, 1:33am UTC](https://forums.plex.tv/t/setting-up-sharing/739358/12 "2021-11-26T01:33:44Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
